Title: form emailing problem
Last modified: February 22, 2022

---

# form emailing problem

 *  Resolved [sailpilot](https://wordpress.org/support/users/sailpilot/)
 * (@sailpilot)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/form-emailing-problem/)
 * We have a simple contact form (Forminator plugin) that is displaying that a form
   was emailed successfully yet it never arrives at the destination.
 * The test on this SMTP plugin works (we receive the test message).
 * Is there anything that needs to be done so that the form plugin sends thru the
   SMTP plugin.
 * We are using our Goggle gmail address to send the messages.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Darshana](https://wordpress.org/support/users/darshanaw/)
 * (@darshanaw)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/form-emailing-problem/#post-15405502)
 * Hi [@sailpilot](https://wordpress.org/support/users/sailpilot/),
 * Thanks for reaching out! Did you configure the Gmail mailer or the Other SMTP
   mailer option?
 * If you have configured **Other SMTP** mailer option, try forcing the “from email
   address” under the **WP Mail SMTP -> Settings** page.
 * If you have configured the Gmail mailer option, check **WP Mail SMTP -> Tools-
   > Debug Events** section and see if you’re getting any errors.
 * Also, please make sure to check our [guide here](https://wpmailsmtp.com/forminator-not-sending-emails/)
   and that should help you to troubleshoot this issue further.
 * I hope this helps. Thanks!
 *  Thread Starter [sailpilot](https://wordpress.org/support/users/sailpilot/)
 * (@sailpilot)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/form-emailing-problem/#post-15407224)
 * Thanks.
 * We are using the Gmail mailer.
 * We decided to check this with another form plugin (Contact Form 7) and it works
   with that one. So I am not sure what the issue is but somehow it seems to be 
   related to the
    Forminator plugin.
 * We decided to go with the Contact Form 7 plugin.
    -  This reply was modified 4 years, 3 months ago by [sailpilot](https://wordpress.org/support/users/sailpilot/).

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘form emailing problem’ is closed to new replies.

 * ![](https://ps.w.org/wp-mail-smtp/assets/icon-256x256.png?rev=1755440)
 * [WP Mail SMTP by WPForms - The Most Popular SMTP and Email Log Plugin](https://wordpress.org/plugins/wp-mail-smtp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-mail-smtp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-mail-smtp/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-mail-smtp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-mail-smtp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-mail-smtp/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [sailpilot](https://wordpress.org/support/users/sailpilot/)
 * Last activity: [4 years, 3 months ago](https://wordpress.org/support/topic/form-emailing-problem/#post-15407224)
 * Status: resolved