Title: Form error when api is changed Last modified: July 29, 2020 --- # Form error when api is changed * Resolved [VaDims](https://wordpress.org/support/users/vadims00/) * (@vadims00) * [5 years, 10 months ago](https://wordpress.org/support/topic/form-error-when-api-is-changed/) * Hello How do we deal with the problem that forms are getting blocked when api is changed? Viewing 10 replies - 1 through 10 (of 10 total) * Plugin Contributor [Tracy Levesque](https://wordpress.org/support/users/liljimmi/) * (@liljimmi) * 🏳️‍🌈 YIKES, Inc. Co-Owner * [5 years, 10 months ago](https://wordpress.org/support/topic/form-error-when-api-is-changed/#post-13196129) * Hi [@vadims00](https://wordpress.org/support/users/vadims00/) * Did you try clearing the API cache? [https://yikesplugins.com/support/knowledge-base/api-cache-settings/](https://yikesplugins.com/support/knowledge-base/api-cache-settings/) * If that didn’t work, please check out this article on Mailchimp blocking your site. [https://yikesplugins.com/support/knowledge-base/are-you-being-blocked-by-mailchimp/](https://yikesplugins.com/support/knowledge-base/are-you-being-blocked-by-mailchimp/) * Let us know how it goes. * Thank you. -Tracy * Plugin Contributor [Tracy Levesque](https://wordpress.org/support/users/liljimmi/) * (@liljimmi) * 🏳️‍🌈 YIKES, Inc. Co-Owner * [5 years, 10 months ago](https://wordpress.org/support/topic/form-error-when-api-is-changed/#post-13218102) * Hello [@vadims00](https://wordpress.org/support/users/vadims00/), * Just checking in. * Please let us know if you still need help with this issue. * Thank you! -Tracy * Thread Starter [VaDims](https://wordpress.org/support/users/vadims00/) * (@vadims00) * [5 years, 10 months ago](https://wordpress.org/support/topic/form-error-when-api-is-changed/#post-13218305) * Hello I have cleared the api cache multiple times and no, I’m not being blocked by Mailchimp. Still I can’t connect to another account when changing api keys. * Plugin Contributor [Tracy Levesque](https://wordpress.org/support/users/liljimmi/) * (@liljimmi) * 🏳️‍🌈 YIKES, Inc. Co-Owner * [5 years, 10 months ago](https://wordpress.org/support/topic/form-error-when-api-is-changed/#post-13218437) * Hi [@vadims00](https://wordpress.org/support/users/vadims00/), * How did you confirm your IP address isn’t being blocked? * Do you have another website you can install the plugin and try to connect with the same API key? This would be a great troubleshooting step to see if it’s something with the Mailchimp account or the hosting environment. * Thank you. -Tracy * Plugin Contributor [Tracy Levesque](https://wordpress.org/support/users/liljimmi/) * (@liljimmi) * 🏳️‍🌈 YIKES, Inc. Co-Owner * [5 years, 9 months ago](https://wordpress.org/support/topic/form-error-when-api-is-changed/#post-13269578) * Hello [@vadims00](https://wordpress.org/support/users/vadims00/), * We haven’t heard back from you in a while so I am going to close out this ticket. * If you need more help, please reopen it and we will be happy to help you. * Thank you! -Tracy * Thread Starter [VaDims](https://wordpress.org/support/users/vadims00/) * (@vadims00) * [5 years, 9 months ago](https://wordpress.org/support/topic/form-error-when-api-is-changed/#post-13318151) * Hey I’m reopening this since no solution was found * The form was working fine with the api for a temp mailchimp account but after changing the api to the permanent one it breaks the form. The screenshots below are taken after changing the api: * [https://pasteboard.co/Job2LJk.png](https://pasteboard.co/Job2LJk.png) [https://pasteboard.co/Job1eXy.png](https://pasteboard.co/Job1eXy.png) [https://pasteboard.co/Job0LmS.png](https://pasteboard.co/Job0LmS.png) * I can tell that my ip is not being blocked by mailchimp since it was working fine with the first api. The problem occurs only after changing the api. * Thread Starter [VaDims](https://wordpress.org/support/users/vadims00/) * (@vadims00) * [5 years, 8 months ago](https://wordpress.org/support/topic/form-error-when-api-is-changed/#post-13376720) * Any updates on this one? * Thanks! * Plugin Contributor [Freddie](https://wordpress.org/support/users/fmixell/) * (@fmixell) * [5 years, 8 months ago](https://wordpress.org/support/topic/form-error-when-api-is-changed/#post-13382857) * Hey [@vadims00](https://wordpress.org/support/users/vadims00/), * Did you see this message: * > Warning: changing your api key may break your forms * Looks like you only have one form, have you tried to delete it and then create a new form to replace it? * – Freddie * Thread Starter [VaDims](https://wordpress.org/support/users/vadims00/) * (@vadims00) * [5 years, 8 months ago](https://wordpress.org/support/topic/form-error-when-api-is-changed/#post-13385963) * Hey Freddie Thank you for your reply! * Of course I have seen the warning message. And of course I may create the form again, but I’m looking for a workaround without having to do it again. Is there any? - This reply was modified 5 years, 8 months ago by [VaDims](https://wordpress.org/support/users/vadims00/). * Plugin Contributor [Tracy Levesque](https://wordpress.org/support/users/liljimmi/) * (@liljimmi) * 🏳️‍🌈 YIKES, Inc. Co-Owner * [5 years, 8 months ago](https://wordpress.org/support/topic/form-error-when-api-is-changed/#post-13387787) * Hi [@vadims00](https://wordpress.org/support/users/vadims00/) * If you saw the warning message and went ahead with it anyway, I’m really sorry, but there is nothing we can do. * You could restore a backup on a staging site and export the form then import it again on the live site. * -Tracy Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Form error when api is changed’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/yikes-inc-easy-mailchimp-extender_a1c7e5. svg) * [Easy Forms for Mailchimp](https://wordpress.org/plugins/yikes-inc-easy-mailchimp-extender/) * [Frequently Asked Questions](https://wordpress.org/plugins/yikes-inc-easy-mailchimp-extender/#faq) * [Support Threads](https://wordpress.org/support/plugin/yikes-inc-easy-mailchimp-extender/) * [Active Topics](https://wordpress.org/support/plugin/yikes-inc-easy-mailchimp-extender/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/yikes-inc-easy-mailchimp-extender/unresolved/) * [Reviews](https://wordpress.org/support/plugin/yikes-inc-easy-mailchimp-extender/reviews/) ## Tags * [api](https://wordpress.org/support/topic-tag/api/) * 10 replies * 3 participants * Last reply from: [Tracy Levesque](https://wordpress.org/support/users/liljimmi/) * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/form-error-when-api-is-changed/#post-13387787) * Status: resolved