Viewing 1 replies (of 1 total)
  • Plugin Support Njones35

    (@njones35)

    Hey there,

    Thanks for reaching out to us today.

    I understand that the form you created is not displaying the changes on your site and you’re encountering an error message – although your screenshot just shows the sample form and no error message is visible, so if you could give me more information about that it might help. This can sometimes happen due to caching issues or plugin conflicts.

    Firstly, please try clearing any caching plugins you might have active on your site. If you’re using a service like Cloudflare, you can also put it into “Developer mode” to bypass the cache temporarily.

    If the issue persists, it’s possible that there is a conflict with another plugin. You can follow the steps in this article to diagnose if there’s a conflict: https://formidableforms.com/knowledgebase/what-plugins-are-known-to-cause-conflicts/#kb-how-to-find-a-conflict. Remember, if this is a live site, you can perform these tests on a staging site to avoid any disruptions.

    I look forward to your reply.

    Best,

Viewing 1 replies (of 1 total)

The topic ‘Form is not saving as shown’ is closed to new replies.