Title: Form JS error
Last modified: February 5, 2024

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# Form JS error

 *  [lynamup](https://wordpress.org/support/users/lynamup/)
 * (@lynamup)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/form-js-error/)
 * We are running Facebook ads to our form, after reviewing Microsoft Clarity recordings,
   many Android users are not able to properly load the form, elements not loading
   properly or not event being able to click ‘Next’ which is resulting in drop offs,
   also some sessions were click the phone icon to call since the from wouldn’t 
   allow the next step, getting any response, this is our main issue as we have 
   had about 50 leads in the past 3 days not be able to do anything and they just
   drop off which has resulted in tons of $$$ lost, just trying to get live support
   to help troubleshoot this issue
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fform-js-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

The topic ‘Form JS error’ is closed to new replies.

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 * 0 replies
 * 1 participant
 * Last reply from: [lynamup](https://wordpress.org/support/users/lynamup/)
 * Last activity: [2 years, 3 months ago](https://wordpress.org/support/topic/form-js-error/)
 * Status: not resolved