Title: Form keeps loading + no e-mail
Last modified: April 2, 2021

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# Form keeps loading + no e-mail

 *  Resolved [tomdemeyer](https://wordpress.org/support/users/tomdemeyer/)
 * (@tomdemeyer)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/form-keeps-loading-no-e-mail/)
 * Hi
 * I fill out my form and press the submit form button, it keeps loading and does
   not do any action. Altough, I notice that the user has been created when I refresh
   the page, but there’s no ‘succes, registration recieved’-message.
 * Also, how to activate the customized registration e-mail? I can’t get it working.
   When I activate the ‘enable custom email’, no e-mail had been sent to the user.
 * Kind regards!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fform-keeps-loading-no-e-mail%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Crish](https://wordpress.org/support/users/pokornydavid/)
 * (@pokornydavid)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/form-keeps-loading-no-e-mail/#post-14302145)
 * Hi [@tomdemeyer](https://wordpress.org/support/users/tomdemeyer/)
 * Thanks for contact us.
    We have checked link, but link is not working.
 * But as your message we thought that issue is email not sent from your site.
    
   so first check without active our plugin just Contact form 7 and mail is working
   or not, then if mail working check with our plugin.
 * if still you face issue then you can contact us.
 * Thanks,
    Crish
 *  [michaelkeith](https://wordpress.org/support/users/michaelkeith/)
 * (@michaelkeith)
 * [5 years ago](https://wordpress.org/support/topic/form-keeps-loading-no-e-mail/#post-14535086)
 * this happen to me on pro version too, i’ve drop an email to author, waiting for
   a reply.
 *  Plugin Author [Crish](https://wordpress.org/support/users/pokornydavid/)
 * (@pokornydavid)
 * [4 years, 12 months ago](https://wordpress.org/support/topic/form-keeps-loading-no-e-mail/#post-14568354)
 * Hello [@michaelkeith](https://wordpress.org/support/users/michaelkeith/) [@tomdemeyer](https://wordpress.org/support/users/tomdemeyer/)
 * We have checked Free version with older and latest WP version.
    It working fine.
   But if you guys purchase PRO version then please share your issue on Support 
   email and your purchased email Id.
 * thanks,
    Crish

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Form keeps loading + no e-mail’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/frontend-registration-contact-form-
   7_059693.svg)
 * [Frontend Registration - Contact Form 7](https://wordpress.org/plugins/frontend-registration-contact-form-7/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/frontend-registration-contact-form-7/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/frontend-registration-contact-form-7/)
 * [Active Topics](https://wordpress.org/support/plugin/frontend-registration-contact-form-7/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/frontend-registration-contact-form-7/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/frontend-registration-contact-form-7/reviews/)

## Tags

 * [email](https://wordpress.org/support/topic-tag/email/)
 * [form](https://wordpress.org/support/topic-tag/form/)
 * [Registration](https://wordpress.org/support/topic-tag/registration/)

 * 3 replies
 * 3 participants
 * Last reply from: [Crish](https://wordpress.org/support/users/pokornydavid/)
 * Last activity: [4 years, 12 months ago](https://wordpress.org/support/topic/form-keeps-loading-no-e-mail/#post-14568354)
 * Status: resolved