Title: Form Maker
Last modified: October 29, 2019

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# Form Maker

 *  Resolved [yoshida19](https://wordpress.org/support/users/yoshida19/)
 * (@yoshida19)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/form-maker-9/)
 * Hello,
 * I’ve made a from with Form Maker by 10Web – Mobile-Friendly Drag & Drop Contact
   Form Builder, however I don’t ever get the notification via email even when there
   is a submission. I did enable “Send E-mail” under E-mail Options. Anyone with
   an answer, please let me know why?
 * Thanks!

Viewing 1 replies (of 1 total)

 *  Plugin Support [Zhanna Khachatryan](https://wordpress.org/support/users/zhannak/)
 * (@zhannak)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/form-maker-9/#post-12079926)
 * Hi [@yoshida19](https://wordpress.org/support/users/yoshida19/),
 * Thanks for your inquiry.
 * Please follow these instructions to troubleshoot the issue:
 * Firstly please make sure the email is not filtered to spam or junk folder of 
   your email account. You can also try one of the following workarounds:
 * 1. Try using another email address for From Email and Email to Send Submissions
   To options.
    2. Perhaps your hosting does not have Sendmail enabled, which is
   required for mailing functions to work. Please contact your hosting provider 
   and ask them to check this. 3. Alternatively, you can use an SMTP plugin, which
   will most probably resolve the problem.
 * You can try this plugin for example [https://wordpress.org/plugins/wp-smtp/](https://wordpress.org/plugins/wp-smtp/)
   
   Setting an external SMTP server, such as Gmail should work. However, Gmail requires
   authentication. Please find the necessary details for the SMTP setup below.
 * Mailer: smtp
    SMTP Authentication: yes SMTP Security: SSL SMTP Port: 465 SMTP
   Username: your gmail full address SMTP Password: your gmail password SMTP Host:
   smtp.gmail.com
 * If this won’t help please send me a screenshot of your email options page to 
   check the settings.

Viewing 1 replies (of 1 total)

The topic ‘Form Maker’ is closed to new replies.

 * ![](https://ps.w.org/form-maker/assets/icon-256x256.png?rev=2068681)
 * [Form Maker by 10Web - Mobile-Friendly Drag & Drop Contact Form Builder](https://wordpress.org/plugins/form-maker/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/form-maker/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/form-maker/)
 * [Active Topics](https://wordpress.org/support/plugin/form-maker/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/form-maker/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/form-maker/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Zhanna Khachatryan](https://wordpress.org/support/users/zhannak/)
 * Last activity: [6 years, 7 months ago](https://wordpress.org/support/topic/form-maker-9/#post-12079926)
 * Status: resolved