Title: Form not capturing Data
Last modified: February 8, 2022

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# Form not capturing Data

 *  [jesska](https://wordpress.org/support/users/jesska/)
 * (@jesska)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/form-not-capturing-data/)
 * Hi Guys,
 * I have set up a custom form for my client for their Residential Enquiries. The
   idea was that when a customer selects a suburb it sends the email to the email
   address for that suburb. This all works, however when it captures the information
   and sends the email it doesnt actually capture the selected suburb or the selected
   services (another standard drop down). I am unsure why its not capturing any 
   of the drop down info before it sends the email off.
 * Any help would be great.
    Thanks guys 🙂
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fform-not-capturing-data%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Ian Sackofwits](https://wordpress.org/support/users/plantprogrammer/)
 * (@plantprogrammer)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/form-not-capturing-data/#post-15345925)
 * Hi, jesska, I’m another Contact Form 7 user.
 * Please try using the “Health Check” plugin to diagnose the issue: [https://wordpress.org/plugins/health-check/](https://wordpress.org/plugins/health-check/).
 * In the troubleshooting tab, you can disable all plugins and have the theme changed
   while logged in; visitors will see the website as if the plugin(s) and/or theme
   wasn’t changed.
 * In this case, please try deactivating plugins (besides Contact Form 7)/switching
   your current theme to determine if plugins and/or theme(s) are causing your issue.

Viewing 1 replies (of 1 total)

The topic ‘Form not capturing Data’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Ian Sackofwits](https://wordpress.org/support/users/plantprogrammer/)
 * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/form-not-capturing-data/#post-15345925)
 * Status: not resolved