Title: Form plugin not working
Last modified: July 30, 2019

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# Form plugin not working

 *  Resolved [matadmin](https://wordpress.org/support/users/matadmin/)
 * (@matadmin)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/form-plugin-not-working/)
 * Hello there, my form is not registering anyone from this morning, I can’t understand
   why. Sometimes it says “ooops something went wrong”, but even if it says success
   it doesn’t register the users in my lists. I’m adding log code, please help me:
 *     ```
       [2019-07-22 19:13:08] ERROR: Form 3363 > Mailchimp API error: 400 Bad Request. Invalid Resource. Your merge fields were invalid.
       - MMERGE3 : Please enter a value
       Request: PUT https://us20.api.mailchimp.com/3.0/lists/c17f857713/members/50efdbd272d26312f1351407a0c67ee3 - {"email_address":"oliv*********@ho*****.com","interests":{},"merge_fields":{"FNAME":"Oliver","LNAME":"Tarrida"},"status":"subscribed","email_type":"html","ip_signup":"37.223.146.185","tags":[]}
       Response: 400 Bad Request - {"type":"http://developer.mailchimp.com/documentation/mailchimp/guides/error-glossary/","title":"Invalid Resource","status":400,"detail":"Your merge fields were invalid.","instance":"953f0834-bcbb-476e-849f-a7f9efbf1f40","errors":[{"field":"MMERGE3","message":"Please enter a value"}]}
       [2019-07-30 10:49:12] ERROR: Form 3363 > Mailchimp API error: 400 Bad Request. Forgotten Email Not Subscribed. sono*******@gm***.com was permanently deleted and cannot be re-imported. The contact must re-subscribe to get back on the list.
       Request: PUT https://us20.api.mailchimp.com/3.0/lists/c17f857713/members/82e728244da1eb91dd4c1fd511b3198a - {"email_address":"sono*******@gm***.com","interests":{},"merge_fields":{"FNAME":"Riccardo","LNAME":"Rix","MMERGE3":"Italy"},"status":"subscribed","email_type":"html","ip_signup":"87.26.21.150","tags":[]}
       Response: 400 Bad Request - {"type":"http://developer.mailchimp.com/documentation/mailchimp/guides/error-glossary/","title":"Forgotten Email Not Subscribed","status":400,"detail":"sono*******@gm***.com was permanently deleted and cannot be re-imported. The contact must re-subscribe to get back on the list.","instance":"20218aea-015c-4325-9cf8-6b82945c43cc"}
       ```
   
 * These are the last two types of errors, I have subscribers correctly put in the
   lists until 1 AM this morning.
    -  This topic was modified 6 years, 10 months ago by [matadmin](https://wordpress.org/support/users/matadmin/).
    -  This topic was modified 6 years, 10 months ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fform-plugin-not-working%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/)
 * (@hchouhan)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/form-plugin-not-working/#post-11789047)
 * Hello,
 * Thanks for reaching out to us.
 * The 2 errors you shared are different.
 * First, the list (audience) that the form “3363” is connected to, has a field 
   name “MMERGE3” which might have been set as required. Please check your list 
   and if this field is not mandatory then uncheck the “required” field. Once this
   is done, login to your website, go to “MailChimp for WP” menu and click on “Renew
   MailChimp Lists” button.
 * The 2nd error is due to a restriction in MailChimp.com and not related to our
   plugin. If you had deleted or unsubscribed a user manually from your MailChimp.
   com account then you can not add them back using their API (3rd party forms such
   as our plugin).
 * I hope that answers your query. Let us know if you have any further questions.
 *  Thread Starter [matadmin](https://wordpress.org/support/users/matadmin/)
 * (@matadmin)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/form-plugin-not-working/#post-11789171)
 * Thank you very much for your help

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Form plugin not working’ is closed to new replies.

 * ![](https://ps.w.org/mailchimp-for-wp/assets/icon-256x256.png?rev=1224577)
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 * 2 replies
 * 2 participants
 * Last reply from: [matadmin](https://wordpress.org/support/users/matadmin/)
 * Last activity: [6 years, 10 months ago](https://wordpress.org/support/topic/form-plugin-not-working/#post-11789171)
 * Status: resolved