Title: Form refreshing before submitting
Last modified: August 30, 2016

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# Form refreshing before submitting

 *  [harryboyne](https://wordpress.org/support/users/harryboyne/)
 * (@harryboyne)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/form-refreshing-before-submitting/)
 * Hi there
 * We’re building a new site using X theme (version 2.6 – I know it’s old!)
 * We’ve noticed that, when clicking ‘Submit’ on a CF7 form, it refreshes the page
   instead of just submitting while the page is open. We’d actually like it to redirect
   and so it’s affecting our analytics/user experience.
 * We’ve tried using the Twenty Fifteen theme instead which resolved the issue –
   so it is seemingly something to do with the X theme.
 * Has anyone seen this before and if so how is it resolved?
 * Many thanks for your help!
 * [https://wordpress.org/plugins/contact-form-7/](https://wordpress.org/plugins/contact-form-7/)

Viewing 1 replies (of 1 total)

 *  [Neil Murray](https://wordpress.org/support/users/buzztone/)
 * (@buzztone)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/form-refreshing-before-submitting/#post-6871676)
 * Sounds like you’ve investigated and found your problem.
    ​ ​Your best option 
   is probably to update your X theme to the latest version & contact their support,
   if you have a current license.

Viewing 1 replies (of 1 total)

The topic ‘Form refreshing before submitting’ is closed to new replies.

 * ![](https://ps.w.org/contact-form-7/assets/icon.svg?rev=2339255)
 * [Contact Form 7](https://wordpress.org/plugins/contact-form-7/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/contact-form-7/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/contact-form-7/)
 * [Active Topics](https://wordpress.org/support/plugin/contact-form-7/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/contact-form-7/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/contact-form-7/reviews/)

## Tags

 * [javascript](https://wordpress.org/support/topic-tag/javascript/)
 * [js](https://wordpress.org/support/topic-tag/js/)
 * [refreshing](https://wordpress.org/support/topic-tag/refreshing/)
 * [X](https://wordpress.org/support/topic-tag/x/)

 * 1 reply
 * 2 participants
 * Last reply from: [Neil Murray](https://wordpress.org/support/users/buzztone/)
 * Last activity: [10 years, 5 months ago](https://wordpress.org/support/topic/form-refreshing-before-submitting/#post-6871676)
 * Status: not resolved