Title: Form returns empty value Last modified: November 2, 2022 --- # Form returns empty value * [Rik](https://wordpress.org/support/users/rikdol/) * (@rikdol) * [3 years, 6 months ago](https://wordpress.org/support/topic/form-returns-empty-value/) * For some reason the form stopped processing the select dropdown values. Whichever option is chosen, the value remains empty in the email subject * This is the form data: * ``` [select selectedsubject default:1 "Algemeen" "Poorten" "Hekwerk" "Maatwerk" "Schuifpoorten" "Automatisering" "Looppoorten" "Aanbiedingen" "Industrieel" "Staafmatten" "Wandsteunen" "Tuindecoratie"] ``` * this is what’s set in the mail tab: `[_site_title] TAV [selected-region]: [your- subject], [selectedsubject]` * to add to this it may be important to mention: - when submitting the form it doesn’t matter if i ‘touched’ any of the options. this happens without me actually clicking something in the select box, and happens also when i keep it on default 1 * - If i fill in the text field, the subject field is filled, but only with data i filled in under [your-subject] * Flamingo (3rd party) has the field “selectedsubject” properly set, and contains a value, but is sent through email containing nothing. - This topic was modified 3 years, 6 months ago by [Rik](https://wordpress.org/support/users/rikdol/). - This topic was modified 3 years, 6 months ago by [Rik](https://wordpress.org/support/users/rikdol/). * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fform-returns-empty-value%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 6 replies - 1 through 6 (of 6 total) * Thread Starter [Rik](https://wordpress.org/support/users/rikdol/) * (@rikdol) * [3 years, 6 months ago](https://wordpress.org/support/topic/form-returns-empty-value/#post-16156602) * to add to this it may be important to mention. * when submitting the form it doesn’t matter if i ‘touched’ any of the options. this happens without me actually clicking something in the select box, and happens also when i keep it on default 1 * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [3 years, 6 months ago](https://wordpress.org/support/topic/form-returns-empty-value/#post-16159057) * What other plugins and theme do you use on the site? * Thread Starter [Rik](https://wordpress.org/support/users/rikdol/) * (@rikdol) * [3 years, 6 months ago](https://wordpress.org/support/topic/form-returns-empty-value/#post-16160696) * Several, listed below. * to point out, the subject ‘field’, when filled, is getting sent. it’s only the‘ select’ that doesn’t. * Theme: Generatepress Plugins : Wordfence, WP Fastest Cache, Rank math, Code snippets, Contactform 7, Flamingo, Lightweight Social Icons, Generateblocks ( Generatepress), Simple Google reCAPTCHA, Smart Slider 3, Elementor (pro), Rank Math SEO, WP Mail SMTP * Thanks for helping out * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [3 years, 6 months ago](https://wordpress.org/support/topic/form-returns-empty-value/#post-16163318) * Try switching to the default theme, deactivating all plugins excluding Contact Form 7, Wordfence and Flamingo, and clearing all cache data. * [Why you are advised to deactivate plugins and switch to the default theme.](https://contactform7.com/2019/12/02/why-you-are-advised-to-deactivate-plugins-and-switch-to-the-default-theme/) * Thread Starter [Rik](https://wordpress.org/support/users/rikdol/) * (@rikdol) * [3 years, 6 months ago](https://wordpress.org/support/topic/form-returns-empty-value/#post-16166489) * That seems like an awful lot to shutdown on a live site, for one field that doesn’t get its value sent. * I will first check what information is inside the array upon the mailsent event. Because when I add any field there’s no problem, until it’s a select field. * Don’t get me wrong, I read your reference, but can’t pull the site offline atm. * I will report back if it doesn’t work, or when I disabled the theme and plug- ins. * [Ian Sackofwits](https://wordpress.org/support/users/plantprogrammer/) * (@plantprogrammer) * [3 years, 6 months ago](https://wordpress.org/support/topic/form-returns-empty-value/#post-16176498) * Hey, rikdol, you can create a staging site, which is a copy or duplicate version of your live site, so you can test out things – deactivating plugins – before implementing it on your live site. * To do this, you would make an export of your live site, using a plugin such as Duplicator, and then import the exported file into software, such as Local By Flywheel where you can then run a staging version of your site. * Some web hosting services also offer staging versions of your live site. * Alternatively, you can use the Health Check plugin and temporarily turn off plugins as well as switch your current theme. Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Form returns empty value’ is closed to new replies. * ![](https://ps.w.org/contact-form-7/assets/icon.svg?rev=2339255) * [Contact Form 7](https://wordpress.org/plugins/contact-form-7/) * [Frequently Asked Questions](https://wordpress.org/plugins/contact-form-7/#faq) * [Support Threads](https://wordpress.org/support/plugin/contact-form-7/) * [Active Topics](https://wordpress.org/support/plugin/contact-form-7/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/contact-form-7/unresolved/) * [Reviews](https://wordpress.org/support/plugin/contact-form-7/reviews/) * 6 replies * 3 participants * Last reply from: [Ian Sackofwits](https://wordpress.org/support/users/plantprogrammer/) * Last activity: [3 years, 6 months ago](https://wordpress.org/support/topic/form-returns-empty-value/#post-16176498) * Status: not resolved