Form submissions doesn't trigger email notification

  • jacquilyndesigns

    (@jacquilyndesigns)


    11 years, 3 months ago

    I’m trying to setup a small site for the company I work for, and I’m trying to use ninja forms as contact us forms. The submissions themselves are recorded but the email notifications don’t get sent out.

    ### Environment ###

    Home URL: http://harrington-hoists-hmh.com
    Site URL: http://harrington-hoists-hmh.com
    Ninja Forms Version: 2.8.13
    WP Version: 4.1
    WP Multisite Enabled: No
    Web Server Info: Apache mod_fcgid/2.3.7 mod_auth_pgsql/2.0.3
    PHP Version: 5.3.28
    MySQL Version: 5.5.38
    PHP Locale: decimal_point: .thousands_sep: int_curr_symbol: currency_symbol: mon_decimal_point: mon_thousands_sep: positive_sign: negative_sign:
    WP Memory Limit: 40 MB
    WP Debug Mode: No
    WP Language: Default
    WP Max Upload Size: 2 MB
    PHP Post Max Size: 8 MB
    Max Input Nesting Level: 64
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    SUHOSIN Installed: No
    SMTP: localhost
    smtp_port: 25
    Default Timezone: Default timezone is UTC

    ### Plugins ###

    Installed Plugins: Black Studio TinyMCE Widget by Black Studio version 2.2.3
    Customizer Export/Import by The Beaver Builder Team version 0.1
    Enable Media Replace by Måns Jonasson version 3.0.3
    Ninja Forms by The WP Ninjas version 2.8.13
    Redirection by John Godley version 2.3.14
    Regenerate Thumbnails by Viper007Bond version 2.2.4
    Page Builder by SiteOrigin by SiteOrigin version 2.0.7
    Slim Jetpack by WingerSpeed version 2.7.0.1
    SiteOrigin Widgets Bundle by SiteOrigin version 1.1.2
    WooDojo by WooThemes version 1.5.4
    WordPress SEO by Team Yoast version 1.7.3

    https://ww.wp.xz.cn/plugins/ninja-forms/

Viewing 1 replies (of 1 total)
  • Plugin Author James Laws

    (@jameslaws)

    11 years, 3 months ago

    Thanks for using Ninja Forms and we’re happy to assist you in any way we can.

    Our team is growing and we support both free and paid products so not all of our support fits in this forum. So that we can assist everyone as efficiently as possible we ask that all support requests where you would like assistance from the Ninja Forms team be submitted here: https://ninjaforms.com/contact/.

    This will ensure that everyone on our team has access to your question and nothing gets missed.

    Of course you are more than welcome to leave this post here in case a someone in the community would like to try and assist as well.

    Thank you for your understanding.

Viewing 1 replies (of 1 total)

The topic ‘Form submissions doesn't trigger email notification’ is closed to new replies.