Title: form update error
Last modified: July 13, 2023

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# form update error

 *  Resolved [plantierj](https://wordpress.org/support/users/plantierj/)
 * (@plantierj)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/form-update-error/)
 * Good morning
 * I created a floating form on the home page, but there is an error when I try 
   to save it (something went wrong…). An unwanted floating form remains on the 
   home page, and I have to deactivate the plugin to remove it!!!
 * Thank you for helping me.
 * ![](https://i0.wp.com/fonteacireperdue.com/wp-content/uploads/2023/07/erreur-
   wemail-1.jpg?ssl=1)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fform-update-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Al Rubyat](https://wordpress.org/support/users/rubyat13/)
 * (@rubyat13)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/form-update-error/#post-16894325)
 * Hi [@plantierj](https://wordpress.org/support/users/plantierj/) ,
   We appreciate
   your detailed description of the issue and the screenshot you provided. I have
   visited your website home page but didn’t find any unwanted floating forms remaining
   on your website home page. Also, I have tested floating forms on our end and 
   didn’t find such issues on our end. In that case, Please make sure your weMail
   plugin is up to date. Please navigate to **weMail > Forms > select all forms 
   and trash** them This screenshot will help you understand: **[https://d.pr/i/wTS2Mn](https://d.pr/i/wTS2Mn)**
   Then clear your web browser cache and create a new floating form and try again.
   Hope it will work.If you are still facing the same issue or have further questions,
   please feel free to let us know. We will be happy to assist you further.
 * Thanks
 *  [Al Rubyat](https://wordpress.org/support/users/rubyat13/)
 * (@rubyat13)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/form-update-error/#post-16921159)
 * Hi [@plantierj](https://wordpress.org/support/users/plantierj/) ,
   Due to inactivity,
   we are marking this topic as resolved. Feel free to open a new one if you face
   any further issues.
 * Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘form update error’ is closed to new replies.

 * ![](https://ps.w.org/wemail/assets/icon-256x256.gif?rev=2818778)
 * [weMail: Email Marketing, Email Automation, Newsletters, Subscribers & Email Optins for WooCommerce](https://wordpress.org/plugins/wemail/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wemail/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wemail/)
 * [Active Topics](https://wordpress.org/support/plugin/wemail/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wemail/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wemail/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [Al Rubyat](https://wordpress.org/support/users/rubyat13/)
 * Last activity: [2 years, 10 months ago](https://wordpress.org/support/topic/form-update-error/#post-16921159)
 * Status: resolved