Title: Format problem
Last modified: May 10, 2019

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# Format problem

 *  Resolved [wprivet](https://wordpress.org/support/users/wprivet/)
 * (@wprivet)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/format-problem-4/)
 * Hello, everyone!
    I have a big problem with the plugin indeed I work on a site
   in French when I tested the plugin about 2 months ago everything was working 
   well, however today, when I wanted to update the invoice system I got this pdf(
   see image link).
 * Image : [http://image.noelshack.com/fichiers/2019/19/5/1557498212-facture.png](http://image.noelshack.com/fichiers/2019/19/5/1557498212-facture.png)
 * What can I do about it? Because everything was working well:(
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fformat-problem-4%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [Ewout](https://wordpress.org/support/users/pomegranate/)
 * (@pomegranate)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/format-problem-4/#post-11518381)
 * Hi! It looks like there is an issue with the font installation on your site. 
   Could you try the option “Reinstall fonts” on the Status tab of the PDF Invoice
   settings?
 * Let us know if that indeed resolves the issue!
 *  Thread Starter [wprivet](https://wordpress.org/support/users/wprivet/)
 * (@wprivet)
 * [7 years ago](https://wordpress.org/support/topic/format-problem-4/#post-11524180)
 * Hi!
    Impressive! That’s the solution! Thank you very much!
 *  Plugin Contributor [Ewout](https://wordpress.org/support/users/pomegranate/)
 * (@pomegranate)
 * [7 years ago](https://wordpress.org/support/topic/format-problem-4/#post-11528953)
 * You’re welcome and thank you so much for the kind review!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Format problem’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-pdf-invoices-packing-slips/assets/icon-256x256.
   png?rev=2189942)
 * [PDF Invoices & Packing Slips for WooCommerce](https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/reviews/)

## Tags

 * [format](https://wordpress.org/support/topic-tag/format/)
 * [french](https://wordpress.org/support/topic-tag/french/)
 * [problem](https://wordpress.org/support/topic-tag/problem/)

 * 3 replies
 * 2 participants
 * Last reply from: [Ewout](https://wordpress.org/support/users/pomegranate/)
 * Last activity: [7 years ago](https://wordpress.org/support/topic/format-problem-4/#post-11528953)
 * Status: resolved