Title: Formatting and Error Message
Last modified: February 4, 2021

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# Formatting and Error Message

 *  Resolved [webmasterpbtv](https://wordpress.org/support/users/webmasterpbtv/)
 * (@webmasterpbtv)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/formatting-and-error-message/)
 * I am having two errors on a new forum page.
 * When a user enters the URL [http://www.paulettebodeman.com/forum](http://www.paulettebodeman.com/forum)
   the user is directed to the page.
 * (NOTE: this first paragraph comes from the page itself, however, no formatting
   is recognized)
    Since the user is not logged in, the following message displays:“
   ask paulette” Welcome to the “Ask Paulette” Forum! This forum is a sacred space
   where you’ll receive private access to me, your Certified Integrative Coach, 
   24/7. Writing your question down is a potent exercise which also allows you the
   opportunity to go back and review, taking the process deeper. Submit Your QuestionYour
   question must be … Read More
 * (NOTE: no idea where this is coming from. We have a specific message for users
   who are not logged in, but this is displaying)
    This page is only available to
   members.
 * Any help is appreciated.
 * Thanks.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fformatting-and-error-message%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [Dominik Rauch](https://wordpress.org/support/users/qualmy91/)
 * (@qualmy91)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/formatting-and-error-message/#post-14005928)
 * Hey [@webmasterpbtv](https://wordpress.org/support/users/webmasterpbtv/),
 * can you please tell me what happens if you deactivate Asgaros Forum? Is this 
   message still appearing?
 * This problem could be caused by your theme or any other plugin. Maybe it is just
   a setting from your plugin that you are using for the restrictions. It seems 
   like the shown text is the excerpt of your forum page.
 * It’s always a good start to use [https://wordpress.org/plugins/health-check/](https://wordpress.org/plugins/health-check/)
   and check for some errors. You can also try the troubleshooting mode to deactivate
   some plugins or change the theme for the logged-in user, your visitors will not
   be affected by that.
 *  Thread Starter [webmasterpbtv](https://wordpress.org/support/users/webmasterpbtv/)
 * (@webmasterpbtv)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/formatting-and-error-message/#post-14009092)
 * I believe the issue is that Woocommerce subscriptions was interfering with WoocommereMemberships.
 * Which creates a different issue. Let me know if I need to start a new thread.
 * Here is the new issue:
 * We have some customers who have purchased a “membership” in one of our courses.
   So, they have an account.
 * The same customer has NOT subscribed to the forum.
 * If they log into their account, and click on the Forum menu item (as an example),
   they have access to the Forum. We want to restrict their access unless they have“
   subscribed” to the forum.
 * Is there a way to do that?
 * Thanks.
 *  Thread Starter [webmasterpbtv](https://wordpress.org/support/users/webmasterpbtv/)
 * (@webmasterpbtv)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/formatting-and-error-message/#post-14010481)
 * I think we have this resolved.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Formatting and Error Message’ is closed to new replies.

 * ![](https://ps.w.org/asgaros-forum/assets/icon-128x128.png?rev=1546717)
 * [Asgaros Forum](https://wordpress.org/plugins/asgaros-forum/)
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 * 3 replies
 * 2 participants
 * Last reply from: [webmasterpbtv](https://wordpress.org/support/users/webmasterpbtv/)
 * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/formatting-and-error-message/#post-14010481)
 * Status: resolved