Title: Formidable forms import problem
Last modified: January 17, 2024

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# Formidable forms import problem

 *  Resolved [szricsi](https://wordpress.org/support/users/szricsi/)
 * (@szricsi)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/formidable-forms-import-problem/)
 * Hi.
   I want to ask for help.WordPress runs via aaPanel under an Ubuntu server.
   I use Formidable Forms and I want to import the old data to the new server. I
   have successfully exported all the required data. The problem is with the import.
   There were no problems with smaller files. I start the task in the formidable
   forms menu and the process starts and after a while it stops and does nothing.
   It doesn’t run into any errors or indicate that there is a problem, I just see
   that the amount of data is not increasing. I suspect it might be a phpmyadmin
   mysql or apache issue.Where should you start looking for the error?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Jonathan Martínez](https://wordpress.org/support/users/jonathanenlared/)
 * (@jonathanenlared)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/formidable-forms-import-problem/#post-17351262)
 * Hey there,
 * Thank you for reaching out about this.
 * Could you confirm if you are exporting and importing the form and entries separately
   as described here: [https://formidableforms.com/knowledgebase/how-to-move-wordpress-site-to-new-domain/#kb-transfer-formidable-data-only](https://formidableforms.com/knowledgebase/how-to-move-wordpress-site-to-new-domain/#kb-transfer-formidable-data-only)?
 * If so, you can follow the troubleshooting steps here:
   [https://formidableforms.com/knowledgebase/why-wont-a-csv-file-import-correctly/](https://formidableforms.com/knowledgebase/why-wont-a-csv-file-import-correctly/)
 * Best,
 *  Thread Starter [szricsi](https://wordpress.org/support/users/szricsi/)
 * (@szricsi)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/formidable-forms-import-problem/#post-17352808)
 * Hi.
    I import everything separately. I’m over the description, but the situation
   hasn’t gotten any better.When I start the import it randomly stops. Sometimes
   it has 20, sometimes it imports 35 and then it stops, but it does not indicate
   in any way and nothing is visible on the progress bar.
    -  This reply was modified 2 years, 4 months ago by [szricsi](https://wordpress.org/support/users/szricsi/).
 *  Plugin Support [Jonathan Martínez](https://wordpress.org/support/users/jonathanenlared/)
 * (@jonathanenlared)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/formidable-forms-import-problem/#post-17354429)
 * Hey,
 * Could you confirm you have completed all the troubleshooting steps here?
   [https://formidableforms.com/knowledgebase/why-wont-a-csv-file-import-correctly/](https://formidableforms.com/knowledgebase/why-wont-a-csv-file-import-correctly/)

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Formidable forms import problem’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [Jonathan Martínez](https://wordpress.org/support/users/jonathanenlared/)
 * Last activity: [2 years, 4 months ago](https://wordpress.org/support/topic/formidable-forms-import-problem/#post-17354429)
 * Status: resolved