Hi @hederneves
I hope you are doing good today.
I was able to replicate this issue after I imported your form into my lab site. However, with a new form with similar settings, I was not able to replicate the same issue.
I flagged your case for our SLS Team so that they can dig into this issue further for you. We will post an update here as soon as more information is available.
Kind Regards,
Kris
Hi @hederneves
Our Second Line Support checked it and the issue in this case is related to certain bug in the plugin that’s already “on the table” and developers are working on a fix for it.
There is, however, a workaround for it that you can apply to the form right away and here’s how:
1. edit your checkbox field and for each option edit option value; by default it’s the same as label with “blanks” replaced by dash; instead make it just “shorter” values all in lowercase;
for example:
– for the “I want to attend concert” option set value to “attend-concert”
– for the “I don’t want to attend” option set value to “no-concert”
– for the “I want to donate” option set value to “donation”
These are just examples but the point is to make them relatively simple and, more importantly, all lowercase.
2. update the form
3. edit that last field on the form and update its visibility condition (since option values changes it has to be done)
4. and also update conditions for “behavior” – again, since option values changed, they need to be update/set again
5. update the form, clear all caches
It should then start working out of the box. For future reference (until the bug is fixed), the key point here is to keep those options values (that are used in conditions) all lowercase and without any “special characters”.
Best regards,
Adam
Hello @hederneves ,
We haven’t heard from you for several days now, so it looks like you the workaround proposed by Adam worked for you.
Feel free to re-open this ticket if needed.
Kind regards
Kasia
