Title: Forminator forms do not submit
Last modified: April 29, 2025

---

# Forminator forms do not submit

 *  Resolved [Andrius](https://wordpress.org/support/users/italpasta/)
 * (@italpasta)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/forminator-forms-do-not-submit/)
 * Hi,
 * all Forminator forms on my website stopped working. The site is running the latest
   Forminator version on the latest WP.
 * The submit button does not seem to do anything and in Console I get the following
   error: _contact/:1 Uncaught (in promise) null_
 * I tried AJAX – then the form does not load at all. With AJAX disabled the form
   loads, but the submit button does not do anything. No submission is registered
   and no emails sent. No error message is shown on the site.
 * It happens on all forms on the site.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fforminator-forms-do-not-submit%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Kris – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport13/)
 * (@wpmudevsupport13)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/forminator-forms-do-not-submit/#post-18442066)
 * Hi [@italpasta](https://wordpress.org/support/users/italpasta/)
 * I hope you are doing well today.
 * I cannot check the console errors as it seems that the site uses some plugin 
   that stops checking that. Are you able to disable that plugin or feature?
 * Please note that each site is different, as it possibly uses different plugins
   or themes. In the WP repository, there are over 60,000 plugins, and some of them
   possibly exist on that site. Taking this into account, there is a risk of new
   potential conflicts.
 * Would you please run a conflict test? Please deactivate all plugins, apart from
   Hustle, and check if the problem is gone. If so, then enable all plugins one 
   by one and find which one is having a conflict. If there is no positive result,
   switch to the default WordPress theme from 2019, and see if it works.
 * **Before this test, we recommend full site backup or running this test on the
   staging site.**
 * Also, please try to reinstall Forminator plugin, in case the last update was 
   not complete ans some files can be missing.
 * Kind Regards,
   Kris
 *  Thread Starter [Andrius](https://wordpress.org/support/users/italpasta/)
 * (@italpasta)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/forminator-forms-do-not-submit/#post-18442339)
 * Hi,
 * I did a conflict test by disabling ALL the plugins except Forminator and switching
   to TwentyTwentyFive theme. The submit issue persists.
 * However, disabling Popup Maker solved Forminator AJAX form not loading. Which
   is weird, because I use both plugins on other sites successfully without any 
   issues. The two go together like peas and carrots.
 * I also tried changing the form submission mode from AJAX to POST (old-school 
   page refresh). Didn’t help either.
 * I also reinstalled the plugin. No success there either.
 * Moreover, nothing useful was captured in debug.log either.
 * I adjusted the Secure Copy plugin to allow Console use. Please check. This is
   really a big issue for me. It might have started with the latest WP version though.
   I’m not sure.
 * Here’s all the site info:
 *     ```wp-block-code
       '` wp-coreversion: 6.8site_language: lt_LTuser_language: lt_LTtimezone: Europe/Vilniuspermalink: /blog/%postname%/https_status: truemultisite: falseuser_registration: 0blog_public: 1default_comment_status: openenvironment_type: productionuser_count: 2dotorg_communication: true wp-paths-sizeswordpress_path: /home//domains/andriusmazeika.com/public_htmlwordpress_size: 1.70 GB (1825374046 bytes)uploads_path: /home//domains/andriusmazeika.com/public_html/wp-content/uploadsuploads_size: 1.89 GB (2030035985 bytes)themes_path: /home//domains/andriusmazeika.com/public_html/wp-content/themesthemes_size: 31.40 MB (32921633 bytes)plugins_path: /home//domains/andriusmazeika.com/public_html/wp-content/pluginsplugins_size: 253.41 MB (265717235 bytes)fonts_path: /home/u478046480/domains/andriusmazeika.com/public_html/wp-content/uploads/fontsfonts_size: directory not founddatabase_size: 35.28 MB (36995072 bytes)total_size: 3.90 GB (4191043971 bytes) wp-dropins (1)object-cache.php: true wp-active-themename: Uncode Child (uncode-child)version: 1.0.0author: Undsgn™author_website: http://www.undsgn.comparent_theme: Uncode (uncode)theme_features: core-block-patterns, post-thumbnails, automatic-feed-links, title-tag, custom-logo, custom-header, menus, html5, post-formats, custom-background, infinite-scroll, align-wide, widgets, editor-styletheme_path: /home/u478046480/domains/andriusmazeika.com/public_html/wp-content/themes/uncode-childauto_update: Išjungta wp-parent-themename: Uncode (uncode)version: 2.9.3.2author: Undsgnauthor_website: http://www.undsgn.comtheme_path: /home//domains/andriusmazeika.com/public_html/wp-content/themes/uncodeauto_update: Išjungta wp-themes-inactive (1)Twenty Twenty-Five: version: 1.2, author: the WordPress team, Automatinis atnaujinimas išjungtas wp-mu-plugins (1)aios-firewall-loader.php: author: (undefined), version: (undefined) wp-plugins-active (21)Age Gate: version: 3.6.0, author: Phil Baker, Automatinis atnaujinimas įjungtasAll-In-One Security (AIOS): version: 5.4.0, author: TeamUpdraft, DavidAnderson, Automatinis atnaujinimas įjungtasCookieYes | GDPR Cookie Consent: version: 3.2.10, author: CookieYes, Automatinis atnaujinimas įjungtasForminator: version: 1.42.2, author: WPMU DEV, Automatinis atnaujinimas įjungtasGoogle Analytics for WordPress by MonsterInsights: version: 9.4.1, author: MonsterInsights, Automatinis atnaujinimas išjungtasLiteSpeed Cache: version: 7.1, author: LiteSpeed Technologies, Automatinis atnaujinimas įjungtasPopup Maker: version: 1.20.4, author: Popup Maker, Automatinis atnaujinimas išjungtasRedirection: version: 5.5.2, author: John Godley, Automatinis atnaujinimas įjungtasSecure Copy Content Protection: version: 4.5.8, author: Copy Content Protection Team, Automatinis atnaujinimas įjungtasStrong Testimonials: version: 3.2.7, author: WPChill, Automatinis atnaujinimas įjungtasUncode Core: version: 2.9.3.2, author: Undsgn, Automatinis atnaujinimas išjungtasUncode Wireframes: version: 1.8.0, author: Uncode, Automatinis atnaujinimas išjungtasUncode WPBakery Page Builder: version: 8.4.1, author: WPBakery, Automatinis atnaujinimas išjungtasUpdraftPlus - Backup/Restore: version: 1.25.5, author: TeamUpdraft, DavidAnderson, Automatinis atnaujinimas įjungtasWPBakery Page Builder Clipboard: version: 5.0.4, author: bitorbit, Automatinis atnaujinimas išjungtasWP Mail SMTP: version: 4.4.0, author: WP Mail SMTP, Automatinis atnaujinimas įjungtasWPML Multilingual CMS: version: 4.7.4, author: OnTheGoSystems, Automatinis atnaujinimas įjungtasWPML SEO: version: 2.1.1, author: OnTheGoSystems, Automatinis atnaujinimas įjungtasWPML String Translation: version: 3.3.3, author: OnTheGoSystems, Automatinis atnaujinimas įjungtasYoast Duplicate Post: version: 4.5, author: Enrico Battocchi & Team Yoast, Automatinis atnaujinimas įjungtasYoast SEO: version: 25.0, author: Team Yoast, Automatinis atnaujinimas įjungtas wp-mediaimage_editor: WP_Image_Editor_Imagickimagick_module_version: 1809imagemagick_version: ImageMagick 7.1.1-43 Q16-HDRI x86_64 22550 https://imagemagick.orgimagick_version: 3.7.0file_uploads: 1post_max_size: 256Mupload_max_filesize: 256Mmax_effective_size: 256 MBmax_file_uploads: 20imagick_limits:imagick::RESOURCETYPE_AREA: 2 TBimagick::RESOURCETYPE_DISK: 9.2233720368548E+18imagick::RESOURCETYPE_FILE: 393216imagick::RESOURCETYPE_MAP: 1 006 GBimagick::RESOURCETYPE_MEMORY: 503 GBimagick::RESOURCETYPE_THREAD: 1imagick::RESOURCETYPE_TIME: 0imagemagick_file_formats: 3FR, 3G2, 3GP, A, AAI, AI, APNG, ART, ARW, ASHLAR, AVCI, AVI, AVIF, AVS, B, BAYER, BAYERA, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, C, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUBE, CUR, CUT, DATA, DCM, DCR, DCRAW, DCX, DDS, DFONT, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FARBFELD, FAX, FF, FFF, FILE, FITS, FL32, FLV, FRACTAL, FTP, FTS, FTXT, G, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, HALD, HDR, HEIC, HEIF, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K, K25, KDC, LABEL, M, M2V, M4V, MAC, MAP, MASK, MAT, MATTE, MDC, MEF, MIFF, MKV, MNG, MONO, MOS, MOV, MP4, MPC, MPEG, MPG, MPO, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, O, ORA, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PHM, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PS, PS2, PS3, PSB, PSD, PTIF, PWP, QOI, R, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGB565, RGBA, RGBO, RGF, RLA, RLE, RMF, RSVG, RW2, RWL, SCR, SCREENSHOT, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, SRW, STEGANO, STI, STRIMG, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TM2, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, Y, YAML, YCBCR, YCBCRA, YUVgd_version: 2.3.3gd_formats: GIF, JPEG, PNG, WebP, BMP, AVIF, XPMghostscript_version: 9.54.0 wp-serverserver_architecture: Linux 5.14.0-427.22.1.el9_4.x86_64 x86_64httpd_software: LiteSpeedphp_version: 8.2.27 64bitphp_sapi: litespeedmax_input_variables: 5000time_limit: 300memory_limit: 512Mmax_input_time: 240upload_max_filesize: 256Mphp_post_max_size: 256Mcurl_version: 7.76.1 OpenSSL/3.0.7suhosin: falseimagick_availability: truepretty_permalinks: truehtaccess_extra_rules: truestatic_robotstxt_file: truecurrent: 2025-04-29T19:58:34+00:00utc-time: Tuesday, 29-Apr-25 19:58:34 UTCserver-time: 2025-04-29T22:58:33+03:00 wp-databaseextension: mysqliserver_version: 10.11.10-MariaDBclient_version: mysqlnd 8.2.27max_allowed_packet: 1073741824max_connections: 2000 wp-constantsWP_HOME: undefinedWP_SITEURL: undefinedWP_CONTENT_DIR: /home//domains/andriusmazeika.com/public_html/wp-contentWP_PLUGIN_DIR: /home//domains/andriusmazeika.com/public_html/wp-content/pluginsWP_MEMORY_LIMIT: 256MWP_MAX_MEMORY_LIMIT: 512MWP_DEBUG: falseWP_DEBUG_DISPLAY: falseWP_DEBUG_LOG: falseSCRIPT_DEBUG: falseWP_CACHE: trueCONCATENATE_SCRIPTS: undefinedCOMPRESS_SCRIPTS: undefinedCOMPRESS_CSS: undefinedWP_ENVIRONMENT_TYPE: undefinedWP_DEVELOPMENT_MODE: undefinedDB_CHARSET: utf8DB_COLLATE: undefined wp-filesystemwordpress: writablewp-content: writableuploads: writableplugins: writablethemes: writablefonts: does not existmu-plugins: writable wp_mail_smtpversion: 4.4.0license_key_type: litedebug: No debug notices found.lite_install_date: Bir 26, 2022 @ 10:58am
       ```
   
 *  Plugin Support [Saurabh – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support7/)
 * (@wpmudev-support7)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/forminator-forms-do-not-submit/#post-18442718)
 * Hello [@italpasta](https://wordpress.org/support/users/italpasta/)
 * Hope you’re doing well today!
 * I was able to replicate the error on your contact form, however, I also notice
   that you have enabled Google ReCaptcha on Forminator which is added to the form
   but contains invalid keys – meaning that the site keys that you’ve added are 
   not linked to the current website URL. Here is a screenshot for reference: [https://monosnap.com/file/2l3xw7aOeHPFiV76hGFm9SQS795k6v](https://monosnap.com/file/2l3xw7aOeHPFiV76hGFm9SQS795k6v)
 * Could you please navigate to **Forminator >> Settings >> Captcha >> Configuration
   >> ReCaptcha** and reconfigure it with the current site URL and add the new keys
   there and check if the issue is resolved?
 * Here is a guide that will help with the reconfiguration: [https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#recaptcha-settings](https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#recaptcha-settings)
 * In case you face the issue still, please do let us know so that we can take a
   further look into the issue.
 * Kind Regards,
    Saurabh
 *  Thread Starter [Andrius](https://wordpress.org/support/users/italpasta/)
 * (@italpasta)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/forminator-forms-do-not-submit/#post-18443940)
 * [@wpmudev-support7](https://wordpress.org/support/users/wpmudev-support7/)
 * many thanks for helping with this. It’s unfortunate that no error message was
   visible. I hope this gets adjusted in future versions as it would save valuable
   support time. The culprit indeed was the reCAPTCHA. That issue is solved now –
   the form submits.
 * HOWEVER, once I enable the Popup Maker plugin, AJAX Forminator forms do not load.
   For now I disabled AJAX loading as a workaround, but would love to AJAX them 
   again as soon as possible.
 * Many thanks for such great support,
   Andrius

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Forminator forms do not submit’ is closed to new replies.

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## Tags

 * [submit](https://wordpress.org/support/topic-tag/submit/)

 * 4 replies
 * 3 participants
 * Last reply from: [Andrius](https://wordpress.org/support/users/italpasta/)
 * Last activity: [1 year, 1 month ago](https://wordpress.org/support/topic/forminator-forms-do-not-submit/#post-18443940)
 * Status: resolved