Title: Forminator issue
Last modified: July 27, 2022

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# Forminator issue

 *  Resolved [infofinal](https://wordpress.org/support/users/infofinal/)
 * (@infofinal)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/forminator-issue-2/)
 * `Hello,
    I have a question, now I was installing the Forminator plugin and made
   a form, and everything is great, but I need the submissions sent directly to 
   the admin email. I have many submissions but no one has arrived at the email 
   address. please tell me how to fix it urgently. Thank you.
    -  This topic was modified 3 years, 10 months ago by [infofinal](https://wordpress.org/support/users/infofinal/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fforminator-issue-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Laura – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support8/)
 * (@wpmudev-support8)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/forminator-issue-2/#post-15864488)
 * Hi [@infofinal](https://wordpress.org/support/users/infofinal/)
 * I hope you’re well today!
 * Forminator will only send e-mails if you set it to do so. You’d need to make 
   sure that e-mail notification(s) is/are created for any given form and you can
   do it by editing the form and configuring notifications on “Email Notifications”
   page of the form.
 * Here’s more information about this:
 * [https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#email-notifications-forms](https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#email-notifications-forms)
 * However, if this is already set and you still don’t get notifications then there
   are two most common issues:
 * – either these notifications go to spam folder of your inbox (so please double-
   check it)
    – or there’s an issue with e-mail delivery from site
 * That being said, if you already have e-mail notifications configured and you 
   can confirm that they are not going into spam folder then usually the issue is
   with mail() function limitations on server and the best way to solve it is to
   switch site to use STMP to send e-mails.
 * This can be done with any free SMTP plugin such as e.g. Easy SMTP or our own 
   Branda. You’d need to install the plugin and configure e-mail STMP credentials
   in it and if the test e-mail goes through, then form submissions would also go
   through.
 * Kind regards,
    Adam
 *  Plugin Support [Amin – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support2/)
 * (@wpmudev-support2)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/forminator-issue-2/#post-15932232)
 * Hello [@infofinal](https://wordpress.org/support/users/infofinal/) ,
 * We haven’t heard from you for some time now, so it looks like you don’t have 
   any more questions for us.
 * Feel free to re-open this ticket if needed.
 * Kind regards
    Kasia

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Forminator issue’ is closed to new replies.

 * ![](https://ps.w.org/forminator/assets/icon-256x256.gif?rev=3443182)
 * [Forminator Forms – Contact Form, Payment Form & Custom Form Builder](https://wordpress.org/plugins/forminator/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/forminator/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/forminator/)
 * [Active Topics](https://wordpress.org/support/plugin/forminator/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/forminator/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/forminator/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [Amin – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support2/)
 * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/forminator-issue-2/#post-15932232)
 * Status: resolved