Title: Forms do not submit
Last modified: May 8, 2025

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# Forms do not submit

 *  Resolved [cb9424](https://wordpress.org/support/users/cb9424/)
 * (@cb9424)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/forms-do-not-submit/)
 * All forms on my website are not submitted after filling in information.
 * i get this message after it fails to submit:
 * > An error occurred while processing the form. Please try again
   > (undefined)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fforms-do-not-submit%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Plugin Support [Nebu John – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport14/)
 * (@wpmudevsupport14)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/forms-do-not-submit/#post-18455975)
 * Hi [@cb9424](https://wordpress.org/support/users/cb9424/),
 * Sorry to know that you are experiencing this issue.
 * Can you please share an export of the form so that we can take a closer look 
   at the issue?
 * Please share the export of the form using Google Drive or Pastebin.com. I hope
   the following guide comes in handy: [https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export](https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export)
 * We are looking forward to hearing back from you and helping you resolve the issue
   as soon as possible.
 * Kind Regards,
    Nebu John
 *  Thread Starter [cb9424](https://wordpress.org/support/users/cb9424/)
 * (@cb9424)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/forms-do-not-submit/#post-18456167)
 * Ok, thank you very much. Here is an export of the file
 * > [https://pastebin.com/v8m2KTH1](https://pastebin.com/v8m2KTH1)
 *  Plugin Support [Imran – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support9/)
 * (@wpmudev-support9)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/forms-do-not-submit/#post-18456458)
 * Hello [@cb9424](https://wordpress.org/support/users/cb9424/),
 * I hope you’re doing well.
 * I tried importing the form on my end and tried it, and the form is submitting
   fine without any issue.
 * I believe two possible things could be conflicting.
    – If the site does not have
   a proper email configuration to send emails from Forminator submissions to the
   admin, then submissions can fail.
 * I am suggesting the investigation steps with you because the issue is limited
   to your site.
 * Can you please clone the form by clicking on the form setting icon > duplicate
   it, remove the email notification on the duplicated form by navigating to the
   Forminator > Forms > Email Notification > Click on the setting icon > delete 
   it, and try to submit the cloned form again after adding it to the page?
    [https://monosnap.com/file/1gYIAG66rKBTnoe4Hz7vp6RMyATbNG](https://monosnap.com/file/1gYIAG66rKBTnoe4Hz7vp6RMyATbNG)
 * – After doing that, please share the outcome.
 * – In other case, if that step isn’t helpful, then you need to enable the debug
   mode for the Forminator by following this guide:
    [https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#integrations-not-working](https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#integrations-not-working)
   [https://wordpress.org/documentation/article/debugging-in-wordpress/](https://wordpress.org/documentation/article/debugging-in-wordpress/)
 * You can share a debug.log file with us after generating it.
 * I am looking forward to hearing from you soon.
 * –
    Kind Regards, Imran Khan
 *  Thread Starter [cb9424](https://wordpress.org/support/users/cb9424/)
 * (@cb9424)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/forms-do-not-submit/#post-18456762)
 * I have deleted the email form the email notification, added the shortcode to 
   a new page and submitted the form on the front end but the same problem still
   persist.
   It should be noted that all forms were working perfectly until recently
 *  Thread Starter [cb9424](https://wordpress.org/support/users/cb9424/)
 * (@cb9424)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/forms-do-not-submit/#post-18457161)
 * ?? still no response
 *  Thread Starter [cb9424](https://wordpress.org/support/users/cb9424/)
 * (@cb9424)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/forms-do-not-submit/#post-18457521)
 * First of all, there was no error displayed on the front end of my site while 
   i add the debug code to config php file and also the two forminator debug code
   here
 *     ```wp-block-code
       define('FORMINATOR_DEBUG', true);
       ```
   
 *     ```wp-block-code
       define('FORMINATOR_ADDON_DEBUG', true);
       ```
   
 * But here is the debug log file after i completed the steps you instructed
 * > [https://drive.google.com/file/d/1cLcI9zSv49bKcCTMUoYHmti-H7tthiy2/view?usp=sharing](https://drive.google.com/file/d/1cLcI9zSv49bKcCTMUoYHmti-H7tthiy2/view?usp=sharing)
    -  This reply was modified 1 year, 1 month ago by [cb9424](https://wordpress.org/support/users/cb9424/).
 *  Thread Starter [cb9424](https://wordpress.org/support/users/cb9424/)
 * (@cb9424)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/forms-do-not-submit/#post-18457540)
 * [https://ibb.co/B5kWtn91](https://ibb.co/B5kWtn91)
   here’s the code also
 *     ```wp-block-code
       <?phpdefine( 'WP_CACHE', true ); // Added by SpeedyCache/** * The base configuration for WordPress * * The wp-config.php creation script uses this file during the installation. * You don't have to use the website, you can copy this file to "wp-config.php" * and fill in the values. * * This file contains the following configurations: * * * Database settings * * Secret keys * * Database table prefix * * ABSPATH * * @link https://developer.wordpress.org/advanced-administration/wordpress/wp-config/ * * @package WordPress */// ** Database settings - You can get this info from your web host ** ///** The name of the database for WordPress *//** Database hostname */define( 'DB_HOST', 'localhost' );/** Database charset to use in creating database tables. */define( 'DB_CHARSET', 'utf8mb4' );/** The database collate type. Don't change this if in doubt. */define( 'DB_COLLATE', '' );/**#@+ * Authentication unique keys and salts. * * Change these to different unique phrases! You can generate these using * the {@link https://api.wordpress.org/secret-key/1.1/salt/ WordPress.org secret-key service}. * * You can change these at any point in time to invalidate all existing cookies. * This will force all users to have to log in again. * * @since 2.6.0 *//** * WordPress database table prefix. * * You can have multiple installations in one database if you give each * a unique prefix. Only numbers, letters, and underscores please! */$table_prefix = 'wpkm_';/** * For developers: WordPress debugging mode. * * Change this to true to enable the display of notices during development. * It is strongly recommended that plugin and theme developers use WP_DEBUG * in their development environments. * * For information on other constants that can be used for debugging, * visit the documentation. * * @link https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/ *//* Add any custom values between this line and the "stop editing" line. */define( 'WP_DEBUG', true );// Enable Debug logging to the /wp-content/debug.log filedefine( 'WP_DEBUG_LOG', true );define('FORMINATOR_DEBUG', true);define('FORMINATOR_ADDON_DEBUG', true);// Disable display of errors and warningsdefine( 'WP_DEBUG_DISPLAY', false );@ini_set( 'display_errors', 0 );/* That's all, stop editing! Happy publishing. *//** Absolute path to the WordPress directory. */if ( ! defined( 'ABSPATH' ) ) {	define( 'ABSPATH', __DIR__ . '/' );}/** Sets up WordPress vars and included files. */require_once ABSPATH . 'wp-settings.php';
       ```
   
    -  This reply was modified 1 year ago by [Yui](https://wordpress.org/support/users/fierevere/).
      Reason: privacy edit
 *  Plugin Support [Patrick – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport12/)
 * (@wpmudevsupport12)
 * [1 year ago](https://wordpress.org/support/topic/forms-do-not-submit/#post-18459265)
 * Hi [@cb9424](https://wordpress.org/support/users/cb9424/)
 * Please keep in mind that it is a free help thread, we try our best to make the
   responses as fast as we can but the responses may take longer than 24 hours.
 * With that said, thanks for the log, please remove your wp-config file from the
   thread, it is never safe sharing such data in a public thread.
 * Based on logs there isn’t any error, I checked the Ajax request and the problem
   is related to some permission issues: [https://monosnap.com/file/jNzhlbaA60SycCaGJyd197J1aQapDp](https://monosnap.com/file/jNzhlbaA60SycCaGJyd197J1aQapDp),
   based on your error log you have “security-force”, I checked the free plugins
   list [https://wordpress.org/plugins/security-force/](https://wordpress.org/plugins/security-force/)
   and it seems a plugin removed due some security issues, could you please remove
   this plugin and see if makes any difference?
 * If not, please, create a Staging site [https://wordpress.org/plugins/wp-staging/](https://wordpress.org/plugins/wp-staging/)
   and then run a full plugin conflict test [https://wpmudev.com/docs/getting-started/getting-support/#conflict-test](https://wpmudev.com/docs/getting-started/getting-support/#conflict-test)
 * Let us know the result you get.
    Best Regards Patrick Freitas
 *  Plugin Support [Dmytro – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport16/)
 * (@wpmudevsupport16)
 * [1 year ago](https://wordpress.org/support/topic/forms-do-not-submit/#post-18471527)
 * Hello [@cb9424](https://wordpress.org/support/users/cb9424/)
 * I hope the above suggestions from our staff helped resolving the issue.
 * We haven’t heard back from you for a while, so I’ll be closing the thread as 
   resolved for now. Please feel free to reopen it, in case you need our further
   assistance.
 * Best Regards,
    Dmytro

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Forms do not submit’ is closed to new replies.

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 * Last reply from: [Dmytro – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport16/)
 * Last activity: [1 year ago](https://wordpress.org/support/topic/forms-do-not-submit/#post-18471527)
 * Status: resolved