Title: Forms not submitting &#8211; JS error
Last modified: March 22, 2023

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# Forms not submitting – JS error

 *  Resolved [David Robinson](https://wordpress.org/support/users/foxrobinson/)
 * (@foxrobinson)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/forms-not-submitting-js-error/)
 * Forms will not submit. The JS error on clicking Submit is
 * “(index):379 Uncaught ReferenceError: check_required16 is not defined
   at HTMLButtonElement.
   onclick ((index):379:40069)”
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fforms-not-submitting-js-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Mane Grigoryan](https://wordpress.org/support/users/manegr/)
 * (@manegr)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/forms-not-submitting-js-error/#post-16589783)
 * Hello dear [@foxrobinson](https://wordpress.org/support/users/foxrobinson/) ,
   
   Thanks for your inquiry.
 * To solve the issue, please try to follow 2 steps:
    1. Navigate to **Form Maker >>> Options** and enable **Ajax Submit** option, see
       the [screenshot](https://nimb.ws/0NB9j4). It should fix the issue. If not then
       please try option 2.
    2. If you have any caching or optimizing plugins, please exclude the form page 
       from being cached/optimized, then clear website cookies and cache and check 
       again.
 * Please let us know if you’ll need any further assistance.
   Regards, Mane
 *  Thread Starter [David Robinson](https://wordpress.org/support/users/foxrobinson/)
 * (@foxrobinson)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/forms-not-submitting-js-error/#post-16591166)
 * Hi Mane,
 * I appreciate your quick response. However, as time was of the essence I have 
   switched my client to another form plugin.
 * Regards,
 * David

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Forms not submitting – JS error’ is closed to new replies.

 * ![](https://ps.w.org/form-maker/assets/icon-256x256.png?rev=2068681)
 * [Form Maker by 10Web - Mobile-Friendly Drag & Drop Contact Form Builder](https://wordpress.org/plugins/form-maker/)
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 * 3 replies
 * 2 participants
 * Last reply from: [David Robinson](https://wordpress.org/support/users/foxrobinson/)
 * Last activity: [3 years, 2 months ago](https://wordpress.org/support/topic/forms-not-submitting-js-error/#post-16591166)
 * Status: resolved