Forum Roles Not Changing

[davidnator]

Hello, I am currently encountering a problem in which the forum roles tab isn’t responding. For example, yesterday I managed to add a background color and bold the text to the “Moderator” forum role, but today when I tried to edit the “Keymaster” forum role, nothing is changing. I have already tried disabling the plugin, purging all caches, and using a different browser, but the problem still persists. Does anyone know how to fix this?

Thanks,
David

[davidnator]

Oh yeah and my site is http://purposeshare.com

[Robin W]

ok, so this is in

dashboard>settings>bbp style pack>Forum Roles

yes?

and what parts are you changing?

and are they showing in the settings as changed? or showing as changed, but not taking effect in the forums?

[davidnator]

Yes you are correct, it is in dashboard>settings>bbp style pack>Forum Roles.

Basically, I’m trying to change the way the “Keymaster” role looks in replys by editing its background color and font style.

The settings do show that they are changed, but nothing is taking effect in the actual forums.

Here is an example of what I am talking about: http://purposeshare.com/forum/topic/perpetual-motion-machine/
In this topic you can see that the “Moderator” role is fine, but the “Keymaster” role looks unchanged even though I already changed it in the plugin.

• This reply was modified 9 years, 6 months ago by davidnator.
• This reply was modified 9 years, 6 months ago by davidnator.

[Robin W]

I’m seeing its as #00cc00

What color is it supposed to be?

[davidnator]

Well the Moderator role should be #0073ff and the Keymaster role should be #00cc00.

[Robin W]

Well the Moderator role should be #0073ff and the Keymaster role should be #00cc00.

which is exactly what I am seeing !

[davidnator]

Really? Because this is what I see: http://purposeshare.com/wp-content/uploads/2016/12/Untitled.png

[davidnator]

So do you have any idea what is going on right now?

[Robin W]

suggest you shutdown and restart your browser. The code (css) that does this is downloaded to your browser when you enter the site, and frequently browsers cache this to save load time

I see

http://www.rewweb.co.uk/wp-content/uploads/2016/12/Capture.jpg

[davidnator]

Hey Robin I tried restarting my browser and even switching to another browser, but I still can’t see what you’re seeing.

Is there anything else you suggest I can do to fix this issue or at the very least revert all forum roles settings back to default?

[davidnator]

WOW JUST WOW

…

I literally just did ctrl + F5 and it’s fixed now.

Thanks a lot for your time Robin W, I truly appreciate your help 🙂

[Robin W]

Great – glad you’re fixed !

[davidnator]

Dear Robin,

Sorry to inconvenience you, but I’m afraid the problem has come back again. I tried cntrl + f5 again, however this didn’t do anything. I’m guessing that the problem is occurring because of how my theme is loading the css file. Should I move the css file from /public_html/wp-content/plugins/bbp-style-pack/css to /public_html/wp-content/themes/sydney-child where my child theme is? I just don’t understand why this is happening because I can clearly see that the code in the css file is right. I have also tried using a different device, so I’m pretty sure the browser’s not the problem. Btw, I also just wanted to let you know that I am using Cloudflare and w3 total cache on my website so could this also be a caching problem?

Thanks,
David

[Robin W]

Just tried it again.

Me, and I suspect the rest of the internet are seeing this fine.

so two possibilities

1. I am not logged in – try and see if logged in/logged out makes a difference

2 if not then I suspect your pc/device – access using a friend’s PC

[davidnator]

Ok, I just checked, and logging in or out doesn’t make a difference.

I also checked on my phone and on my friend’s computer, and it’s still the same thing 🙁