Title: Found problem in RankMath Plugin
Last modified: August 20, 2021

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# Found problem in RankMath Plugin

 *  Resolved [prash009](https://wordpress.org/support/users/prash009/)
 * (@prash009)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/found-problem-in-rankmath-plugin/)
 * Hi Team,
 * I am looking for sitemap_index.xml file.
    The problem is when I am login as admin
   the sitemap appear with link and when I am opening sitemap_index.xml in incognito
   it appearing with no styling even the link are not clickable.
 * Please see these two image
    1. [https://ibb.co/rfQSRrT](https://ibb.co/rfQSRrT)
   2. [https://ibb.co/TgntkK3](https://ibb.co/TgntkK3)
 * Note: All plugins and WordPress are updated
    -  This topic was modified 4 years, 9 months ago by [prash009](https://wordpress.org/support/users/prash009/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffound-problem-in-rankmath-plugin%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Rank Math SEO](https://wordpress.org/support/users/rankmath/)
 * (@rankmath)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/found-problem-in-rankmath-plugin/#post-14790613)
 * Hello [@prash009](https://wordpress.org/support/users/prash009/),
 * Thank you for contacting the support and sorry for any inconvenience that might
   have been caused due to that.
 * It seems to be working fine on our end.
 * Can you please follow these steps?
    1. Flush the Sitemap cache by following this
   video screencast: [https://i.rankmath.com/xXXhDt](https://i.rankmath.com/xXXhDt)
 * 2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. 
   The cache could be via a plugin or from the server. For plugins or Cloudflare,
   please follow this article:
    [https://rankmath.com/kb/exclude-sitemaps-from-caching/](https://rankmath.com/kb/exclude-sitemaps-from-caching/)
 * That should fix the issue. Please let me know if that does not. We are here to
   assist.
 *  Thread Starter [prash009](https://wordpress.org/support/users/prash009/)
 * (@prash009)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/found-problem-in-rankmath-plugin/#post-14791567)
 * Thanks, rank match team
    I found the problem was occurring because of the w3 
   total cache plugin.
 * will remove it try another compatible cache plugin.
 * Which cache plugin do you guys suggest?
 *  Plugin Author [Rank Math SEO](https://wordpress.org/support/users/rankmath/)
 * (@rankmath)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/found-problem-in-rankmath-plugin/#post-14836419)
 * Hello [@prash009](https://wordpress.org/support/users/prash009/)
 * Glad you found the issue.
 * We are 100% compatible with the WP Rocket plugin but RM should work fine with
   W3 Total Cache as well.
 * Did you follow the instructions provided here?
    [https://rankmath.com/kb/exclude-sitemaps-from-caching/](https://rankmath.com/kb/exclude-sitemaps-from-caching/)
 * Looking forward to helping you. Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Found problem in RankMath Plugin’ is closed to new replies.

 * ![](https://ps.w.org/seo-by-rank-math/assets/icon.svg?rev=3438330)
 * [Rank Math SEO – AI SEO Tools to Dominate SEO Rankings](https://wordpress.org/plugins/seo-by-rank-math/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/seo-by-rank-math/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/seo-by-rank-math/)
 * [Active Topics](https://wordpress.org/support/plugin/seo-by-rank-math/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/seo-by-rank-math/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/seo-by-rank-math/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Rank Math SEO](https://wordpress.org/support/users/rankmath/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/found-problem-in-rankmath-plugin/#post-14836419)
 * Status: resolved