Title: Fraud Error
Last modified: August 22, 2016

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# Fraud Error

 *  Resolved [JBNY1](https://wordpress.org/support/users/jbny1/)
 * (@jbny1)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/fraud-error/)
 * What info do I have wrong that keeps causing me to get this email message when
   someone makes a purchase? :::
 * The business email address in eShop does not match your main email address at
   Paypal.The transaction was not completed successfully. eShop could not validate
   the order. Please double check all settings in eShop and at paypal to confirm
   they are both correct.
 * Thanks!
 * [https://wordpress.org/plugins/eshop/](https://wordpress.org/plugins/eshop/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [useStrict](https://wordpress.org/support/users/usestrict/)
 * (@usestrict)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/fraud-error/#post-5186012)
 * This will happen if the email address that you have under Settings -> eShop -
   > Merchant Gateways -> PayPal is not the primary address that you have set up
   in PayPal (e.g. an alias). Also, if you have a secondary email address set up,
   that’s the one that will be used instead.
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/fraud-error/#post-5186025)
 * As there has not been an update to this topic for a while, I can only assume 
   that the issue has now been resolved and I am now marking it as such. If this
   is incorrect, please feel free to change the topic’s status and/or post a follow-
   up.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Fraud Error’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/eshop_d6e4b8.svg)
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 * 2 replies
 * 3 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [11 years, 8 months ago](https://wordpress.org/support/topic/fraud-error/#post-5186025)
 * Status: resolved