Title: Free sync doesn’t work
Last modified: January 1, 2020

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# Free sync doesn’t work

 *  [Zilverbeuk](https://wordpress.org/support/users/zilverbeuk/)
 * (@zilverbeuk)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/free-sync-doesnt-work/)
 * Nice app. For a starting business a bit expensive. So free app is welcome, but
   unfortunately the free sync doesn’t work, so for now it is unusable for me.
 * Update 01-01-2020: After contact, it was determined there was a bug in the plugin.
   Author made a change to the plugin and now syncing product work like it should.
   
   Thanks!!!
    -  This topic was modified 6 years, 5 months ago by [Zilverbeuk](https://wordpress.org/support/users/zilverbeuk/).

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [bjorntech](https://wordpress.org/support/users/bjorntech/)
 * (@bjorntech)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/free-sync-doesnt-work/#post-12283399)
 * Hello,
 * Thank you for finding our plugin. Could you please tell me what problems you 
   experience with the free sync and I will help you.
 * /tobbe
 *  Thread Starter [Zilverbeuk](https://wordpress.org/support/users/zilverbeuk/)
 * (@zilverbeuk)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/free-sync-doesnt-work/#post-12283412)
 * Hi,
 * Syncing with manual update just doesn’t work. When I want to sync my products
   with iZettle the products won’t show up in the iZettle app. When I started using
   the plugin I did get the products in the app.
 * Zilverbeuk
 *  Plugin Author [bjorntech](https://wordpress.org/support/users/bjorntech/)
 * (@bjorntech)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/free-sync-doesnt-work/#post-12283417)
 * Ok,
 * Could you please turn on the logging (you can find it at the Advanced section
   of the plugin settings). Then do a manual sync and send the log from WooCommerce-
   >Status->Logs to me at [hello@bjorntech.com](https://wordpress.org/support/topic/free-sync-doesnt-work/hello@bjorntech.com?output_format=md)
 * Happy New Year!
 * /tobbe
 *  Plugin Author [bjorntech](https://wordpress.org/support/users/bjorntech/)
 * (@bjorntech)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/free-sync-doesnt-work/#post-12293673)
 * Hello again,
 * In some cases the free sync did not work. Thank you for reporting this. I have
   just uploaded the version (4.5.0) that you got earlier and helped to test.
 * /tobbe

Viewing 4 replies - 1 through 4 (of 4 total)

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 * 4 replies
 * 2 participants
 * Last reply from: [bjorntech](https://wordpress.org/support/users/bjorntech/)
 * Last activity: [6 years, 5 months ago](https://wordpress.org/support/topic/free-sync-doesnt-work/#post-12293673)