Title: freight zone
Last modified: June 13, 2024

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# freight zone

 *  Resolved [ryttare](https://wordpress.org/support/users/ryttare/)
 * (@ryttare)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/freight-zone/)
 * I think I have something wrong in my shipping zones, if I change the currency
   to DKK Denmark, I can’t get the correct currency in the Klarna checkout, it says
   that it’s not possible to deliver there, what’s wrong? should you put up a shipping
   zone per country? or should you put both countries under the same shipping zone?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffreight-zone%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [carolm29 (woo-hc)](https://wordpress.org/support/users/carolm29/)
 * (@carolm29)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/freight-zone/#post-17822905)
 * Hey there, [@ryttare](https://wordpress.org/support/users/ryttare/)! Thanks for
   contacting us. I’m happy to help you.
 * Do you mind sharing more information so we can assist you further?
 * As I understand you ship to two countries, correct?
   And Klarna is accepted on
   both, but you are having issues with multi-currency and shipping options?
 * Can you please share some screenshots to help us understand the full picture?
 * Can you please share some screenshots to help us investigate this further? I 
   recommend using [https://snipboard.io](https://snipboard.io). You can share the
   direct link to the image as a response to this topic.
 * We need screenshots of:
    - WooCommerce > Settings > Shipping
    - WooCommerce > Settings > Shipping > Click on Edit on a Shipping Zone
    - WooCommerce > Settings > Shipping > Click on Edit on a Shipping Zone > Click
      on edit on each shipping method so we can check the specific settings
    - The cart/checkout page with the issue
    - You currency/multi-currency settings
 * Looking forward to your reply.
 * Have a wonderful day!
 *  Thread Starter [ryttare](https://wordpress.org/support/users/ryttare/)
 * (@ryttare)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/freight-zone/#post-17823068)
 * [https://snipboard.io/Ew8d09.jpg](https://snipboard.io/Ew8d09.jpg)
 * [https://snipboard.io/k1UXBs.jpg](https://snipboard.io/k1UXBs.jpg)
 * [https://snipboard.io/wLmSkE.jpg](https://snipboard.io/wLmSkE.jpg)
 * [https://snipboard.io/0OBxe5.jpg](https://snipboard.io/0OBxe5.jpg)
 *  [carolm29 (woo-hc)](https://wordpress.org/support/users/carolm29/)
 * (@carolm29)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/freight-zone/#post-17823703)
 * Hey, [@ryttare](https://wordpress.org/support/users/ryttare/)!
 * To confirm you want to ship to Denmark and Sweden, correct?
   And your default 
   currency is Swedish Krona and Danish Krone is added as multi-currency?I see you
   have a currency switcher on the website, can you share how you set it up? Did
   you use a plugin?
 * Which plugin are you using for Klarna?
 * Are you using a plugin for shipping? From your screenshots it seems you are using
   a plugin for DHL. Can you please confirm exactly which one you are using?
 * Looking forward to your reply.
 * Have a wonderful day!
 *  Thread Starter [ryttare](https://wordpress.org/support/users/ryttare/)
 * (@ryttare)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/freight-zone/#post-17823751)
 * Hi,
 * To confirm you want to ship to Denmark and Sweden, correct? yes
 * And your default currency is Swedish Krona and Danish Krone is added as multi-
   currency? yes
 * Are you using a plugin for shipping? yes Shipmondo
 * currency switcher Plugin aelia currency switcher
 * plugin Klarna checkout
 * Best regards Kristine
 *  [Zee](https://wordpress.org/support/users/doublezed2/)
 * (@doublezed2)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/freight-zone/#post-17824909)
 * Hello [ryttare](https://wordpress.org/support/users/ryttare/)
 * Thank you for your reply.
 * The problem you have described appears to be related to **Shipmondo** plugin 
   and **Aelia currency switcher**.
 * Therefore, I suggest contacting both of these plugin’s support.
   They will be 
   better equipped to answer your question.
 * Please share you findings with me here.
   If there is anything related to WooCommerce
   core, I will be happy to assist you further. 🙂
 * Best regards.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘freight zone’ is closed to new replies.

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 * 5 replies
 * 3 participants
 * Last reply from: [Zee](https://wordpress.org/support/users/doublezed2/)
 * Last activity: [1 year, 12 months ago](https://wordpress.org/support/topic/freight-zone/#post-17824909)
 * Status: resolved