Title: Front-End missing overview
Last modified: August 22, 2016

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# Front-End missing overview

 *  [MeRuud](https://wordpress.org/support/users/meruud/)
 * (@meruud)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/front-end-missing-overview/)
 * I am not able to see the front end ticket overview (eg the “View Previous Tickets”
   section), is this a premium feature? I do see the “Create a new Ticket” button.
   
   Example from the screenschots: [http://s.w.org/plugins/wpsc-support-tickets/screenshot-3.jpg?r=988390](http://s.w.org/plugins/wpsc-support-tickets/screenshot-3.jpg?r=988390)
 * Running a clean latest version of wordpress, no other plugins, twenty twelve 
   theme. Tried it with “Administrator”, “Subscriber”, and “Editor” privileges.
 * Thank you,
 * [https://wordpress.org/plugins/wpsc-support-tickets/](https://wordpress.org/plugins/wpsc-support-tickets/)

Viewing 1 replies (of 1 total)

 *  Thread Starter [MeRuud](https://wordpress.org/support/users/meruud/)
 * (@meruud)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/front-end-missing-overview/#post-5287205)
 * I apologize, the users was not associated – but was logged in – with the website
   and could not see the tickets.
 * Interesting observation that might help your plugin development:
    – Admins do
   not see “View Previous Tickets” on the front-end for tickets they submitted. –
   A user can add tickets when he/she is not associated with a website but logged-
   in. The user cannot see a lists of previous submitted tickets. (which was the
   original post).
 * Hope this might help you, let me know if I should elaborate a bit more.
    Thank
   you,

Viewing 1 replies (of 1 total)

The topic ‘Front-End missing overview’ is closed to new replies.

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 * 1 reply
 * 1 participant
 * Last reply from: [MeRuud](https://wordpress.org/support/users/meruud/)
 * Last activity: [11 years, 9 months ago](https://wordpress.org/support/topic/front-end-missing-overview/#post-5287205)
 * Status: not a support question