Title: Frontend not loading with WP-Optimize caching enabled
Last modified: April 14, 2022

---

# Frontend not loading with WP-Optimize caching enabled

 *  Resolved [fibronic](https://wordpress.org/support/users/fibronic/)
 * (@fibronic)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/frontend-not-loading-with-wp-optimize-caching-enabled/)
 * Hi guys,
 * For one of our websites the frontend doesn’t load at all when using the caching
   functionality of WP-Optimize. We’ve enabled WordPress debugging by setting the
   following in wp-config.php:
    define( ‘WP_DEBUG’, true ); define( ‘WP_DEBUG_DISPLAY’,
   false ); define( ‘WP_DEBUG_LOG’, true );
 * However, no error logs are generated when visiting the frontend. When I click
   Inspect and go to the Network section, all it shows is the root directory and
   that it’s pending indefinitely. The only thing that seems to load is the favicon,
   and only for the homepage. On every other page nothing loads. The weird thing
   is that the favicon doesn’t show that the website is loading either.
 * The backend works fine and when signed in, the frontend also functions normally.
   I assume the frontend works only when signed in because it doesn’t use it’s cache
   to load the pages.
 * Any help will be greatly appreciated!
 * Kind regards,
 * Frank

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Harshad](https://wordpress.org/support/users/bornforphp/)
 * (@bornforphp)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/frontend-not-loading-with-wp-optimize-caching-enabled/#post-15563190)
 * [@fibronic](https://wordpress.org/support/users/fibronic/) Could you please try
   to purge the cache and then try to preload the urls and check if the pages load?
 *  Thread Starter [fibronic](https://wordpress.org/support/users/fibronic/)
 * (@fibronic)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/frontend-not-loading-with-wp-optimize-caching-enabled/#post-15564457)
 * Hi Harshad,
 * Thanks for the reply. We have tried that many times. Also disabling and re-enabling
   the plugin doesn’t help. Files are being cached because you can see how many 
   files are cached and how large the cache is.
 * Kind regards,
 * Frank
 *  [Harshad](https://wordpress.org/support/users/bornforphp/)
 * (@bornforphp)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/frontend-not-loading-with-wp-optimize-caching-enabled/#post-15566431)
 * [@fibronic](https://wordpress.org/support/users/fibronic/) Have you performed
   a conflict test yet?
 * Try deactivating all plugins except for UpdraftPlus and see if it is resolved.
 * If so, reactivate each plugin one at a time until you find the culprit. You can
   check for the issue between activating each plugin, so you can see which one 
   is causing problems.
 * Please let us know your findings.
 *  Thread Starter [fibronic](https://wordpress.org/support/users/fibronic/)
 * (@fibronic)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/frontend-not-loading-with-wp-optimize-caching-enabled/#post-15583880)
 * Hi Harshad,
 * The issue was resolved by uninstalling both Updraftplus and WP-Optimize and reinstalling
   them. Not sure if the Updraftplus deinstallation and reinstallation had anything
   to do with it, though.
 * Kind regards,
 * Frank
 *  Thread Starter [fibronic](https://wordpress.org/support/users/fibronic/)
 * (@fibronic)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/frontend-not-loading-with-wp-optimize-caching-enabled/#post-15633470)
 * Hi Harshad,
 * I have still problems with Wp-optimze, the issue is still going on. Can you please
   help me again with new solutions.
 * Kind regards,
 * Fibronic -Yunus
 *  [Harshad](https://wordpress.org/support/users/bornforphp/)
 * (@bornforphp)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/frontend-not-loading-with-wp-optimize-caching-enabled/#post-15678294)
 * [@fibronic](https://wordpress.org/support/users/fibronic/)
 * Could you send me a copy of your server’s PHP Error log?
    You can find this log
   through your web hosting control panel (typically cPanel). If you are unsure 
   where to find the PHP Error log, you can ask your hosts to provide it.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Frontend not loading with WP-Optimize caching enabled’ is closed to new
replies.

 * ![](https://ps.w.org/wp-optimize/assets/icon-256x256.png?rev=1552899)
 * [WP-Optimize – Cache, Compress images, Minify & Clean database to boost page speed & performance](https://wordpress.org/plugins/wp-optimize/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-optimize/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-optimize/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-optimize/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-optimize/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-optimize/reviews/)

## Tags

 * [cache](https://wordpress.org/support/topic-tag/cache/)
 * [caching](https://wordpress.org/support/topic-tag/caching/)
 * [page not loading](https://wordpress.org/support/topic-tag/page-not-loading/)

 * 6 replies
 * 2 participants
 * Last reply from: [Harshad](https://wordpress.org/support/users/bornforphp/)
 * Last activity: [3 years, 10 months ago](https://wordpress.org/support/topic/frontend-not-loading-with-wp-optimize-caching-enabled/#post-15678294)
 * Status: resolved