Title: FTP Connection Error
Last modified: August 19, 2016

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# FTP Connection Error

 *  [ElissaD](https://wordpress.org/support/users/elissad/)
 * (@elissad)
 * [15 years, 4 months ago](https://wordpress.org/support/topic/ftp-connection-error/)
 * I am a new user.
 * Connection Information
    To perform the requested action, connection information
   is required.
 * Hostname –
    Username – Password – Connection Type – FTP or FTPS (SSL)
 * I keep viewing this error when trying to change my theme. The hostname is correct,
   username is absolutely correct but it keeps telling me the username or password
   is incorrect. I’m using the same password as what I use to log in, is that incorrect?
 * I’m not a web developer so I’ve tried to view forums of how to fix this but just
   wound up a bit confused with the extreme jargon.

Viewing 1 replies (of 1 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [15 years, 4 months ago](https://wordpress.org/support/topic/ftp-connection-error/#post-1886172)
 * You need to enter your FTP connection credentials. If you are not sure what these
   are, try asking your hosts.

Viewing 1 replies (of 1 total)

The topic ‘FTP Connection Error’ is closed to new replies.

## Tags

 * [connection information](https://wordpress.org/support/topic-tag/connection-information/)
 * [ftp](https://wordpress.org/support/topic-tag/ftp/)
 * [hostname](https://wordpress.org/support/topic-tag/hostname/)
 * [incorrect](https://wordpress.org/support/topic-tag/incorrect/)
 * [password](https://wordpress.org/support/topic-tag/password/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [15 years, 4 months ago](https://wordpress.org/support/topic/ftp-connection-error/#post-1886172)
 * Status: not resolved

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