Title: FTP error when upgrading WP or plugins
Last modified: August 19, 2016

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# FTP error when upgrading WP or plugins

 *  Resolved [Jonas Grumby](https://wordpress.org/support/users/ss_minnow/)
 * (@ss_minnow)
 * [17 years, 4 months ago](https://wordpress.org/support/topic/ftp-error-when-upgrading-wp-or-plugins/)
 * Hi everyone,
 * I maintain two blogs, one of which is an add-on domain on the same account as
   the other.
 * For both of these blogs, any time I try to install or upgrade any plugin, or 
   upgrade WordPress, I get a screen asking me for the site’s FTP information. Is
   there a way to set this so it doesn’t ask every time?
 * I manage four other blogs on another host and they don’t ask for the FTP info
   when installing/upgrading.
 * Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [MichaelH](https://wordpress.org/support/users/michaelh/)
 * (@michaelh)
 * [17 years, 4 months ago](https://wordpress.org/support/topic/ftp-error-when-upgrading-wp-or-plugins/#post-991421)
 * Could be a host problem.
 * I like to download the plugin zip to my local machine, then use the Plugins->
   Add New->Install a plugin in .zip format
 *  Thread Starter [Jonas Grumby](https://wordpress.org/support/users/ss_minnow/)
 * (@ss_minnow)
 * [17 years, 4 months ago](https://wordpress.org/support/topic/ftp-error-when-upgrading-wp-or-plugins/#post-991458)
 * Thanks Michael,
 * I try to make things as easy as possible for my clients, who like to maintain
   their own blogs as much as possible in order to save money. Most of these people
   don’t know how to FTP.
 * This was a problem with the add-on domain because their hosting company does 
   not offer a way to set up an FTP account to a specific folder, but I figured 
   out what to put into the WordPress FTP dialog to make it work, so they are all
   set now.
 * John
 *  Moderator [Samuel Wood (Otto)](https://wordpress.org/support/users/otto42/)
 * (@otto42)
 * WordPress.org Admin
 * [17 years, 4 months ago](https://wordpress.org/support/topic/ftp-error-when-upgrading-wp-or-plugins/#post-991461)
 * > _Is there a way to set this so it doesn’t ask every time?_
 * a) No, that would be a major security risk.
 * b) If your host was running suPHP, then this FTP information would not be needed
   at all. If you have any control over your hosting environment, consider using
   Apache with mod_suphp instead of a more normal PHP setup. suPHP is considered
   to be more secure in a shared hosting environment anyway.
 * c) Some hosts use suPHP for the “PHP5” configurations, and normal PHP for the
   older PHP4 configurations. If you have the ability to switch your hosting to 
   PHP5, do so. It might help.
 *  Thread Starter [Jonas Grumby](https://wordpress.org/support/users/ss_minnow/)
 * (@ss_minnow)
 * [17 years, 4 months ago](https://wordpress.org/support/topic/ftp-error-when-upgrading-wp-or-plugins/#post-991475)
 * Thanks Otto,
 * I maintain four blogs that don’t ask for it and two that do. All six of the blogs
   that I currently maintain are on shared servers, so I don’t have any control 
   over the base configurations for any of them. The only “problem” the FTP dialog
   has ever presented was with an add-on domain. Luckily the client also had a couple
   of plugins that needed to be upgraded, so I was able to test the FTP settings
   w/ the plugins rather than experimenting with a WP upgrade. It’s all figured 
   out now. Client is happy.
 * John

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘FTP error when upgrading WP or plugins’ is closed to new replies.

## Tags

 * [auto_upgrade](https://wordpress.org/support/topic-tag/auto_upgrade/)
 * [ftp](https://wordpress.org/support/topic-tag/ftp/)
 * [upgrade](https://wordpress.org/support/topic-tag/upgrade/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 3 participants
 * Last reply from: [Jonas Grumby](https://wordpress.org/support/users/ss_minnow/)
 * Last activity: [17 years, 4 months ago](https://wordpress.org/support/topic/ftp-error-when-upgrading-wp-or-plugins/#post-991475)
 * Status: resolved

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