Title: FTP UPLOAD PROBLEM
Last modified: September 20, 2023

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# FTP UPLOAD PROBLEM

 *  Resolved [lvdesign1](https://wordpress.org/support/users/lvdesign1/)
 * (@lvdesign1)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/ftp-upload-problem-2/)
 * Hi, I have a problem with uploading via ftp. I have an ftp server that worked
   perfectly for years until yesterday.
 * Currently some sites I have on the Italian provider Aruba have stopped uploading
   to the server.
 * I checked for any provider limitations and rechecked the firewall and server 
   configuration which previously even worked without active passive ports in the
   ftp server configuration and without tls.
 * Now I have activated tls and passive port in the ftp server configuration today
   only some sites from other providers are able to upload.
 * The sites I have on the Aruba provider even testing the various options with 
   active passive mode log in but the uploaded files are 0kb
 * If I try to log in with the passive mode option active I get an error:
 * 1708.242 (2) PHP event: code E_WARNING: ftp_nb_fput(): Connection timed out (
   line 93, wp-content/plugins/updraftplus/includes/ftp.class.php)
 * It seems similar to the problem I found at this link:
 * [https://updraftplus.com/forums/topic/ftp-upload-problem/](https://updraftplus.com/forums/topic/ftp-upload-problem/)
 * I tried disabling ssl in the plugin options but the best result I get is an empty
   file.
 * How can I solve it? Thank you all

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [pbevanudp](https://wordpress.org/support/users/pbevanudp/)
 * (@pbevanudp)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/ftp-upload-problem-2/#post-17066646)
 * Have you verified that you can successfully connect via FTP independently of 
   UpdraftPlus? Sorry if that is obvious but it wasn’t clear to me from your post.
 *  Thread Starter [lvdesign1](https://wordpress.org/support/users/lvdesign1/)
 * (@lvdesign1)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/ftp-upload-problem-2/#post-17067820)
 * Hi,
 * Yes I checked and my ftp server works perfectly. Now compared to before it also
   has TLS active.
 * The problem is only with these websites that are on Aruba.
 * Trying to test the ftp settings on updraft, I manage to log in but then I receive
   the error I reported.
 * Other sites I have on other providers upload perfectly to the server.
 *  Plugin Support [vupdraft](https://wordpress.org/support/users/vupdraft/)
 * (@vupdraft)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/ftp-upload-problem-2/#post-17069679)
 * I see that you have said that you have enabled passive mode on your FTP server
   but have you also enabled passive mode in the expert settings of UpdraftPlus?

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘FTP UPLOAD PROBLEM’ is closed to new replies.

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 * 3 replies
 * 3 participants
 * Last reply from: [vupdraft](https://wordpress.org/support/users/vupdraft/)
 * Last activity: [2 years, 8 months ago](https://wordpress.org/support/topic/ftp-upload-problem-2/#post-17069679)
 * Status: resolved