Title: FTP Uploads folder &#8211; FTPS
Last modified: August 22, 2016

---

# FTP Uploads folder – FTPS

 *  Resolved [marshallsam](https://wordpress.org/support/users/marshallsam/)
 * (@marshallsam)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/ftp-uploads-folder-ftps/)
 * Hi,
 * I am currently trying to connect my WordPress site to our new server. In the 
   past, I would upload files using ftp to the ftp folder (private files) and then
   access them from there.
 * However our new server only allows for FTPS and when the url is set,the customer
   area setting page says that the ftp folder does not exist?
 * Is there anyway I can continue to use this function with FTPS?
 * Thanks,
 * Sam
 * [https://wordpress.org/plugins/customer-area/](https://wordpress.org/plugins/customer-area/)

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Vincent Mimoun-Prat](https://wordpress.org/support/users/vprat/)
 * (@vprat)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/ftp-uploads-folder-ftps/#post-5780892)
 * Hi,
 * the way you upload the files does not matter (FTP, FTPS, SCP, …)
 * you only need to create that folder and make sure it exists. Customer Area will
   find the files in there.

Viewing 1 replies (of 1 total)

The topic ‘FTP Uploads folder – FTPS’ is closed to new replies.

 * ![](https://ps.w.org/customer-area/assets/icon-256x256.png?rev=1288039)
 * [WP Customer Area](https://wordpress.org/plugins/customer-area/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/customer-area/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/customer-area/)
 * [Active Topics](https://wordpress.org/support/plugin/customer-area/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/customer-area/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/customer-area/reviews/)

## Tags

 * [ftps](https://wordpress.org/support/topic-tag/ftps/)
 * [upload folder](https://wordpress.org/support/topic-tag/upload-folder/)

 * 1 reply
 * 2 participants
 * Last reply from: [Vincent Mimoun-Prat](https://wordpress.org/support/users/vprat/)
 * Last activity: [11 years, 4 months ago](https://wordpress.org/support/topic/ftp-uploads-folder-ftps/#post-5780892)
 * Status: resolved