Title: Full Issues With Plugin
Last modified: September 25, 2020

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# Full Issues With Plugin

 *  Resolved [adviceassistant](https://wordpress.org/support/users/adviceassistant/)
 * (@adviceassistant)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/full-issues-with-plugin/)
 * Hello, I have installed the plugin and gone through all the steps but I cannot
   for the life of me get the products to sync. I uninstalled and cleared all the
   stuff out of Facebook to start fresh again and it still won’t sync products. 
   Is there a system wide issue with this?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [tamarazuk](https://wordpress.org/support/users/tamarazuk/)
 * (@tamarazuk)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/full-issues-with-plugin/#post-13481976)
 * Hi @adviceassistant,
 * Thanks for writing to us about our plugin! I apologize for the delay in getting
   back to you. I’m sorry to hear that the plugin isn’t working as expected. I am
   happy to help out here. 🙂
 * As a first step, I’d like to check if Facebook is returning any errors. Would
   you please head to **WooCommerce > Facebook** in your WordPress admin and enable
   debug mode? Once you do so, please manually update one of your products to trigger
   a sync of a single file. This will generate a new log file under **WooCommerce
   > Status > Logs** – would you please copy the contents of this file and paste
   it into [Snippi](https://snippi.com/) or directly into your reply here?
 * Thanks,
    Tamara 🙂
 *  [tamarazuk](https://wordpress.org/support/users/tamarazuk/)
 * (@tamarazuk)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/full-issues-with-plugin/#post-13531009)
 * Hey [@adviceassistant](https://wordpress.org/support/users/adviceassistant/),
 * It has been a long time since we heard from you, so I’m going to mark this topic
   as resolved.
 * If you’re still experiencing issues please [take a look at our documentation](https://docs.woocommerce.com/document/facebook-for-woocommerce/)
   for more information and [create a new thread](https://wordpress.org/support/plugin/facebook-for-woocommerce/#new-post)
   if you have further questions.
 * Thanks,
    Tamara 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Full Issues With Plugin’ is closed to new replies.

 * ![](https://ps.w.org/facebook-for-woocommerce/assets/icon.svg?rev=3469606)
 * [Meta for WooCommerce](https://wordpress.org/plugins/facebook-for-woocommerce/)
 * [Support Threads](https://wordpress.org/support/plugin/facebook-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/facebook-for-woocommerce/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [tamarazuk](https://wordpress.org/support/users/tamarazuk/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/full-issues-with-plugin/#post-13531009)
 * Status: resolved