Title: Full Width Slider Problems
Last modified: November 22, 2017

---

# Full Width Slider Problems

 *  [sandcrawler](https://wordpress.org/support/users/sandcrawler/)
 * (@sandcrawler)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/full-width-slider-problems/)
 * Hi Guys,
 * First time here, but having awful problems after updating to 4.9 with the full
   width slider. Most other little quirks have been fixed by authors updating plugins(
   which is always appreciated!!) or by cache clearing etc.
 * [https://prnt.sc/hdvnbt](https://prnt.sc/hdvnbt)
 * The screen shot above shows the full width slider configuration, then into a 
   specific slide configuration and this is what I see.
 * If I access previously configured slides (before 4.9 update) they appear to be
   fine. However, on configuring a new slide after everything I try on any browser
   I am having no luck.
 * Any pointers to what this may be or what I could try to see what is happening
   would be very much appreciated.
 * NOTE: I do not have a page to display the issue on as I cannot even get to configuring
   the slider.
 * Kind regards
    Lee

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/full-width-slider-problems/#post-9711656)
 * – Are you using a plugin for this `"full width slider"` feature? Yes? What’s 
   the full name of this plugin? Where did you download it from?
    – Is this a feature
   of your active theme? Yes? What’s the full name of this theme? Where did you 
   download it from?
 * [https://make.wordpress.org/support/handbook/forum-welcome/#include-as-much-information-as-possible](https://make.wordpress.org/support/handbook/forum-welcome/#include-as-much-information-as-possible)
 *  Thread Starter [sandcrawler](https://wordpress.org/support/users/sandcrawler/)
 * (@sandcrawler)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/full-width-slider-problems/#post-9714650)
 * Thanks for getting back t-p.
 * Feature of active theme.
    Divi Theme I did not originally install this site, 
   it is something I have picked up so not sure where the original download location
   of the theme was. And there are no records.
 * The website this is affecting (not that the issue shows as I cannot configure)
   is [http://www.ovenkingshop.co.uk](http://www.ovenkingshop.co.uk)
 * The Divi theme appears to be up to date.
 * Is the point we are getting to here that it is related to an issue with the theme
   rather than WP itself?
    Should I be raising this issue on the forums for the 
   theme?
 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/full-width-slider-problems/#post-9715788)
 * > The Divi theme appears to be up to date.
 * – For pro or commercial product support please contact the author directly on
   their site.
 * [http://www.elegantthemes.com/forum/](http://www.elegantthemes.com/forum/)
 * – As the author is aware, commercial products are [not supported in these forums](https://make.wordpress.org/support/handbook/forum-welcome/#do-not-post-about-commercial-products).
   As you are their customer I am sure they will have no problem supporting you 
   there.
 *  [newdallarbill05](https://wordpress.org/support/users/newdallarbill05/)
 * (@newdallarbill05)
 * [8 years ago](https://wordpress.org/support/topic/full-width-slider-problems/#post-10303963)
 * Hello All,

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Full Width Slider Problems’ is closed to new replies.

## Tags

 * [full width slider](https://wordpress.org/support/topic-tag/full-width-slider/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 3 participants
 * Last reply from: [newdallarbill05](https://wordpress.org/support/users/newdallarbill05/)
 * Last activity: [8 years ago](https://wordpress.org/support/topic/full-width-slider-problems/#post-10303963)
 * Status: not a support question

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics