Functionality broken past version 5.0.37

  • Resolved samuraijaffy

    (@samuraijaffy)


    5 years, 10 months ago

    We have a client who is experiencing broken functionality past version 5.0.37. In the past there was an undefined error click a language switch is clicked but now it only refreshes the page with no change. Unfortunately a link showing this cannot be supplied as the dev site is locked down for security reasons. Is there any insight for complications for that version and above for certain cases?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author edo888

    (@edo888)

    5 years, 10 months ago

    Hi,

    It could be that you have a click event listener set by some plugin or your theme on all link items including the language selector, so it conflicts.

    You should be able to find that out using browser developer console by inspecting the event listeners on the language switcher links.

    Alternatively you can contact our live chat and provide the link, so we can check for you: https://gtranslate.io/#contact

    Thanks! 🙂

    • This reply was modified 5 years, 10 months ago by edo888.
    Thread Starter samuraijaffy

    (@samuraijaffy)

    5 years, 10 months ago

    Thank you, I give that a shot!

    Thread Starter samuraijaffy

    (@samuraijaffy)

    5 years, 10 months ago

    I was unable to find a conflict in the event listener but there is a javascript error displaying in the console: https://imgur.com/a/AGAVFoA

    Plugin Author edo888

    (@edo888)

    5 years, 10 months ago

    Unfortunately I cannot comment about it. I need to see it in action on your website.

    Thanks! 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

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