Title: “Functionality may be missing” miessage
Last modified: July 6, 2023

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# “Functionality may be missing” miessage

 *  Resolved [odonnellcompany](https://wordpress.org/support/users/odonnellcompany/)
 * (@odonnellcompany)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/functionality-may-be-missing-miessage/)
 * I am getting the following message in my Admin dashboard:
 * _Constant Contact Forms has experienced issues that may need addressed and functionality
   may be missing. Please enable the “Support” checkbox under the Support tab in
   [Constant Contact settings](https://elderjusticect.org/wp-admin/edit.php?post_type=ctct_forms&page=ctct_options_settings_support)
   and start a [forum support thread](https://wordpress.org/support/topic/constant-contact-forms-has-experienced-issues-that-need-addressed-admin-notice/).
   Our support team will aid with further steps._
 * Debugging logs:
 * _[2023-06-30 16:14:47] API.INFO: ConstantContact\_API::get\_lists:303 unauthorized:
   Unauthorized [] []
   [2023-07-04 17:34:27] API.INFO: ConstantContact\_API::get\
   _lists:303 unauthorized: Unauthorized [] []
 * Additionally, when a user submits the sign-up form on the website, they are shown
   the “Your information has been submitted” message but the contact does not get
   added to the Constant Contact list — even after a manual sync.
    -  This topic was modified 2 years, 11 months ago by [odonnellcompany](https://wordpress.org/support/users/odonnellcompany/).

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * (@constantcontact)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/functionality-may-be-missing-miessage/#post-16876054)
 * For your connected Constant Contact user, is it the account owner? or is it perhaps
   an account manager role?
 *  Thread Starter [odonnellcompany](https://wordpress.org/support/users/odonnellcompany/)
 * (@odonnellcompany)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/functionality-may-be-missing-miessage/#post-16876310)
 * It is the account owner
 *  Plugin Author [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * (@constantcontact)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/functionality-may-be-missing-miessage/#post-16876335)
 * Have you been setting up the plugin on more than one site with the same user?
   This could be a staging website as well.
 * Are you willing to share the URL for the site in question?
 * Trying to whittle down possible sources of issue here.
 *  Thread Starter [odonnellcompany](https://wordpress.org/support/users/odonnellcompany/)
 * (@odonnellcompany)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/functionality-may-be-missing-miessage/#post-16876369)
 * It may very well have been a staging issue. The message was present evern after
   we swapped from staging to live, but it seems to be gone now. The website is 
   [https://elderjusticect.org/](https://elderjusticect.org/) if you feel like you
   need to look at it further, but I think right now the issue is resolved.
 *  Plugin Author [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * (@constantcontact)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/functionality-may-be-missing-miessage/#post-16876397)
 * We’ll leave it at that at the moment, and good to know what appears to have been
   causing the issue.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘“Functionality may be missing” miessage’ is closed to new replies.

 * ![](https://ps.w.org/constant-contact-forms/assets/icon-256x256.png?rev=2951825)
 * [Constant Contact Forms](https://wordpress.org/plugins/constant-contact-forms/)
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## Tags

 * [debugging](https://wordpress.org/support/topic-tag/debugging/)

 * 5 replies
 * 2 participants
 * Last reply from: [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * Last activity: [2 years, 11 months ago](https://wordpress.org/support/topic/functionality-may-be-missing-miessage/#post-16876397)
 * Status: resolved