Title: function.file-exists error after cloning
Last modified: August 21, 2016
---
# function.file-exists error after cloning
* Resolved [BYBO](https://wordpress.org/support/users/bybo/)
* (@bybo)
* [12 years, 5 months ago](https://wordpress.org/support/topic/functionfile-exists-error-after-cloning/)
* Hi folks
* I use Xcloner for all my site migrations and love it.
* But yesterday an issue came up with a site migration using Valenti theme. I have
already submitted an eticket with them and provided login details.
* [http://portstephenswomeninbusiness.org.au](http://portstephenswomeninbusiness.org.au)
* Here is the error appearing at the top of the site
Warning: file_exists()[
[function.file-exists](https://wordpress.org/support/topic/functionfile-exists-error-after-cloning/function.file-exists?output_format=md)]:
open_basedir restriction in effect. File(/home/bybotest/public_html/portstephenswomeninbusiness/
wp-content/themes/valenti/dynamic.css) is not within the allowed path(s): (/home/
pswibadm:/usr/lib/php:/usr/php4/lib/php:/usr/local/lib/php:/usr/local/php4/lib/
php:/tmp) in /home/pswibadm/public_html/wp-content/themes/valenti/option-tree/
includes/ot-functions.php on line 138
* There is no dynamic.css file that I can find and the Valenti team said there
is not one but I have asked them to check this thoroughly. I have not used this
theme before.
* The config file has been checked and appears correct. I have also updated all
urls. I have also uninstalled Xcloner and deactivated and reactivated ALL plugins
on the site twice with no change.
* Any ideas on why this is happening? Help would be appreciated.
* Regards Claire
* [http://wordpress.org/plugins/xcloner-backup-and-restore/](http://wordpress.org/plugins/xcloner-backup-and-restore/)
Viewing 5 replies - 1 through 5 (of 5 total)
* [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
* (@mbrsolution)
* [12 years, 5 months ago](https://wordpress.org/support/topic/functionfile-exists-error-after-cloning/#post-4480548)
* Hello Claire, the error message that you posted above has nothing to do with
XCloner.
* Unfortunately this is a theme development issue. XCloner developers have no control
over Theme issues. As you mentioned above, you have installed XCloner on all
you websites and it works well except on this particular website where you are
using a new theme, which happens to be causing the issue you pointed above.
* Please let us know if they resolve your issue.
* Kind regards
* Thread Starter [BYBO](https://wordpress.org/support/users/bybo/)
* (@bybo)
* [12 years, 5 months ago](https://wordpress.org/support/topic/functionfile-exists-error-after-cloning/#post-4480564)
* Hey mbrsolution
* Thanks for the response and yes I guessed that was the case. In fact I thought
it might be an Option Tree issue and someone on the WP Australia site said the
same. I have posted below their feedback and let the Valenti developers know.
* Now to see if I can fix it or if the Valenti can.
* “From the looks of that error there is an issue with your server setup and open_basedir.
You can usually get around this using either .htaccess or php.ini. Checkout this
link for some ways to get around that. [http://stackoverflow.com/questions/13291185/open-basedir-how-to-set-for-specific-directory/13291257#13291257](http://stackoverflow.com/questions/13291185/open-basedir-how-to-set-for-specific-directory/13291257#13291257)
* Also, I thought it might be worth noting that your theme is using Option Tree
and from the looks of it it’s bundled inside your theme and their Devs might
not be aware that it’s actually triggering the openbase_dir issue.”
* Regards Claire
* Thread Starter [BYBO](https://wordpress.org/support/users/bybo/)
* (@bybo)
* [12 years, 5 months ago](https://wordpress.org/support/topic/functionfile-exists-error-after-cloning/#post-4480723)
* HI again
* Well the theme developers have come back saying it is a server issues and wished
me good luck. I have copied below what they said. They have not outlined anything
that they have tried to fix the issue.
* “The theme does include Option Tree as this is what powers the theme options
panel, but it is meant to be used this way and no one has ever had a problem
similar to this for Valenti.
* It really does seem to be an issue with your serever setup and open_basedir as
the person from the forum said, and after trying the fix the issue, if it still
doesn’t work, try downloading the htaccess to your pc (for backup) and then delete
it from the site and see if that fixes it, it might be sever specific data in
the htaccess that is causing the problem.”
* Really not very satisfactory I feel.
* This is now outside my area of expertise and not sure what to do next. Might
see if I can find a cpanel expert to have a look at it for me. Luckily this is
a site I have donated to my local business women’s group and not a paying client.
* If you have any suggestions or clear instructions on how I can resolve this I
would appreciate it.
* Regards Claire
* [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
* (@mbrsolution)
* [12 years, 5 months ago](https://wordpress.org/support/topic/functionfile-exists-error-after-cloning/#post-4480738)
* Hello Claire sorry to hear about this issue. And unfortunately for you the theme
developers cannot help you if they say it is a sever issue.
* The only solution for you at the moment would be to ask your Host administrator
to look into the issue at hand stated by the theme developers. The other option
would be to use another theme that works for you.
* I think the later mentioned above would be the best for you.
* Can I ask you to mark this Support Thread as resolved because it really has nothing
to do with xcloner.
* However if you need more help and or advice you can always contact me by clicking
my website link.
* There are also other areas here in the support forum that will be able to provide
great support from the community.
* Kind regards
* Thread Starter [BYBO](https://wordpress.org/support/users/bybo/)
* (@bybo)
* [12 years, 5 months ago](https://wordpress.org/support/topic/functionfile-exists-error-after-cloning/#post-4480746)
* HI there
* Thanks again for your support. And yes will mark it as closed. It is now looking
more like a theme issue. But you are correct it is not an xcloner issue.
* Regards Claire
Viewing 5 replies - 1 through 5 (of 5 total)
The topic ‘function.file-exists error after cloning’ is closed to new replies.
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## Tags
* [cloning](https://wordpress.org/support/topic-tag/cloning/)
* [xcloner](https://wordpress.org/support/topic-tag/xcloner/)
* 5 replies
* 2 participants
* Last reply from: [BYBO](https://wordpress.org/support/users/bybo/)
* Last activity: [12 years, 5 months ago](https://wordpress.org/support/topic/functionfile-exists-error-after-cloning/#post-4480746)
* Status: resolved