Title: FV Player button not working + getting Admin error
Last modified: March 1, 2017

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# FV Player button not working + getting Admin error

 *  Resolved [magentawave](https://wordpress.org/support/users/magentawave/)
 * (@magentawave)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/fv-player-button-not-working-getting-admin-error/)
 * When I click the FV button in the pages WP Editor to add the URL for an S3 hosted
   video nothing happens. I was at least hoping to cut the shortcode it produced
   from the editor and paste it into a plain text element in the Themify Builder.
 * So instead, I used the shortcode from one of the screen capture images shown 
   on your plugin page and added my S3 link to it, like this:
 * [fvplayer src=https://s3.amazonaws.com/ic-launch-content-files/FREE+COURSE+VIDEOS/
   1-INTRO.mp4 width=590 height=332]
 * **QUESTIONS**:
 * 1) Why isn’t the little FV button working and how can I get it to work?
 * 2) The Admin error below I’m getting says the moov atom is at the end. If I use
   the Handbrake settings you shown here [https://foliovision.com/player/basic-setup/encoding#encoding-samples](https://foliovision.com/player/basic-setup/encoding#encoding-samples)
   will that put the moov atom at the front? If not, how do I do that
 * Analysis of [https://s3.amazonaws.com/ic-launch-content-files/FREE+COURSE+VIDEOS/1-INTRO.mp4](https://s3.amazonaws.com/ic-launch-content-files/FREE+COURSE+VIDEOS/1-INTRO.mp4)
   
   Mime Type: video/mp4 Format: mp4 Moov size: 100.98 K Audio: 1 stream, mp4 (ISO/
   IEC 14496-3 AAC) 44100Hz, 2 channels, 16bit, stereo Video: avc1 (H.264 Encoder)
   codec, mp42 (MS-MPEG4 v2 Decoder) file type (ftyp), quicktime 1920 x 1080 resolution
   Bitrate: 193 kbps Hint (beta): We recommend that you encode your video at a higher
   bitrate for better quality! Meta Data (moov) not found at the start of the file(
   found at 2,949,786 byte)! Please move the meta data to the start of video, otherwise
   it might have a slow start up time. Plese check the “How do I fix the bad metadata(
   moov) position?” question in FAQ.
 * ME AGAIN…
    3) Is there anything else I need to do based on the error above?
 * Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [FolioVision](https://wordpress.org/support/users/foliovision/)
 * (@foliovision)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/fv-player-button-not-working-getting-admin-error/#post-8859616)
 * Hi Magentawave,
 * [As you know](https://foliovision.com/support/users/magentawave/topics) we provide
   free support on our forums, [http://foliovision.com/support](http://foliovision.com/support)
   for free support or make a pro install request: [http://foliovision.com/pro-support](http://foliovision.com/pro-support)
 * Or in the case of FV Flowplayer, you could buy a license for direct email support.
 * Thanks for trying FV plugins!
 * Making the web work for you, Alec
 *  Thread Starter [magentawave](https://wordpress.org/support/users/magentawave/)
 * (@magentawave)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/fv-player-button-not-working-getting-admin-error/#post-8862280)
 * I used the Handbrake settings you provided here [https://foliovision.com/player/basic-setup/encoding#encoding-samples](https://foliovision.com/player/basic-setup/encoding#encoding-samples)
   and the moov error is gone. I also figured out that the FV Player video insertion
   won’t produce the shortcode unless I add the height and width.
 * Thank you.
    -  This reply was modified 9 years, 3 months ago by [magentawave](https://wordpress.org/support/users/magentawave/).

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘FV Player button not working + getting Admin error’ is closed to new 
replies.

 * ![](https://ps.w.org/fv-wordpress-flowplayer/assets/icon.svg?rev=1085604)
 * [FV Flowplayer Video Player](https://wordpress.org/plugins/fv-wordpress-flowplayer/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/fv-wordpress-flowplayer/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/fv-wordpress-flowplayer/)
 * [Active Topics](https://wordpress.org/support/plugin/fv-wordpress-flowplayer/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/fv-wordpress-flowplayer/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/fv-wordpress-flowplayer/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [magentawave](https://wordpress.org/support/users/magentawave/)
 * Last activity: [9 years, 3 months ago](https://wordpress.org/support/topic/fv-player-button-not-working-getting-admin-error/#post-8862280)
 * Status: resolved