Title: GA4 problem
Last modified: July 10, 2023

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# GA4 problem

 *  Resolved [niblan7](https://wordpress.org/support/users/niblan8/)
 * (@niblan8)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/ga4-problem/)
 * Hello,
 * Since I installed the Complianz plugin, more than a month ago, my GA4 does not
   record any visits from users or clients of my website. I’ve followed the guide
   at this link:
 * [https://complianz.io/configure-google-analytics-4-for-gdpr/](https://complianz.io/configure-google-analytics-4-for-gdpr/)
 * checking all three checkboxes during statistics configuration in the wizard. 
   I’ve also added my G-MEASUREMENT_ID.
 * Thank you for your help.
 * Best regards,
 * Nicola
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fga4-problem%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Aert](https://wordpress.org/support/users/aahulsebos/)
 * (@aahulsebos)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/ga4-problem/#post-16884805)
 * Hi [@niblan8](https://wordpress.org/support/users/niblan8/),
 * Presuming you’re using Chrome, you can install this extension; [https://chrome.google.com/webstore/detail/tagbird/mnkpjcgdlhenamhcbempiogjamdkbbgi?hl=nl](https://chrome.google.com/webstore/detail/tagbird/mnkpjcgdlhenamhcbempiogjamdkbbgi?hl=nl)
 * Click on the icon form this extension and enable ‘Google Analytics’, and reload
   the page. After consent, you will see that a pageview is fired. Please check 
   if your GA4 ID is correct.
 * If you’re using Firefox you can use; [https://addons.mozilla.org/en-US/firefox/addon/omnibug/](https://addons.mozilla.org/en-US/firefox/addon/omnibug/)
 * If have tested this, and a page_view is fired. So it should register. In network
   details I see:
 *     ```
       Request URL:
       https://www.googletagmanager.com/gtag/js?id=G-YOURCODE
       Request Method:GET
       Status Code:200 (from disk cache)
       ```
   
 * So I would guess either the wrong GA4 ID, or an issue in your Analytics dashboard.
   The latter is not something Complianz can change or edit, so it’s harder to help
   with.
 * regards Aert
 *  Thread Starter [niblan7](https://wordpress.org/support/users/niblan8/)
 * (@niblan8)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/ga4-problem/#post-16890205)
 * Hi Aert,
 * Thank you for your reply. I’ve installed the Tagbird extension in Chrome, enabled
   Google Analytics and reloaded the page. After consent I didn’t see any pageview
   fired. Did I do something wrong?
 * Best regards,
 * Nicola
 *  Plugin Author [Aert](https://wordpress.org/support/users/aahulsebos/)
 * (@aahulsebos)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/ga4-problem/#post-16895063)
 * Hi [@niblan8](https://wordpress.org/support/users/niblan8/),
 * See: [https://drive.google.com/file/d/1eiFbsNGJvc5zzh33OQTjnwYQgEo2GgUt/view](https://drive.google.com/file/d/1eiFbsNGJvc5zzh33OQTjnwYQgEo2GgUt/view)
 * You should see the tags, on the left-bottom corner.
 * As you can see it works, but sometimes might take a while to show up.
 * Hope this helps, regards Aert
 *  Thread Starter [niblan7](https://wordpress.org/support/users/niblan8/)
 * (@niblan8)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/ga4-problem/#post-16948101)
 * Hi Aert,
 * I uninstalled the Complianz plugin for some days to check if GA4 works with Tag
   manager and it works. Now I’ve installed again the Complianz plugin and in the
   coming days I’m going to check if GA4 works with the Complianz plugin installed.
   I would like that the statistics toggle in the banner was activated by default.
   Is it possible?
 * Thank you.
 * Best regards,
 * Nicola

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘GA4 problem’ is closed to new replies.

 * ![](https://ps.w.org/complianz-gdpr/assets/icon-256x256.png?rev=2881064)
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 * 4 replies
 * 2 participants
 * Last reply from: [niblan7](https://wordpress.org/support/users/niblan8/)
 * Last activity: [2 years, 10 months ago](https://wordpress.org/support/topic/ga4-problem/#post-16948101)
 * Status: resolved