Title: Gallery Loading Loop
Last modified: August 29, 2018

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# Gallery Loading Loop

 *  Resolved [bpass03](https://wordpress.org/support/users/bpass03/)
 * (@bpass03)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/galery-loading-loop/)
 * WordPress Version: 4.9.8
    Photo Gallery Version: 1.4.17
 * Recently Photo Gallery stopped loading on my pages. The loading animated graphic
   appears but the gallery does not.
 * What I have already tried:
    1) Settings in the Gallery according to: [http://recordit.co/5brPGoFcss](http://recordit.co/5brPGoFcss)
   2) Deactivating and reactivating the plugin.
    -  This topic was modified 7 years, 9 months ago by [bpass03](https://wordpress.org/support/users/bpass03/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fgalery-loading-loop%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [Photo Gallery Support](https://wordpress.org/support/users/photogallerysupport/)
 * (@photogallerysupport)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/galery-loading-loop/#post-10638688)
 * Hi,
 * Please note that it may be a conflict with other Plugins and Theme. Please deactivate
   all the Plugins and change the Theme, and see if it works properly. If there 
   is not any issue, please activate other plugins one by one, and see which causes
   the problem.
 * Thank you in advance!
 * Have a nice day!
 *  Thread Starter [bpass03](https://wordpress.org/support/users/bpass03/)
 * (@bpass03)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/galery-loading-loop/#post-10641502)
 * Thank you. The issue was not associated with another plugin, but Photo Gallery
   works when switching back to a default template. Photo Gallery worked with our
   custom template up until the most recent plugin or wordpress update. We have 
   not made any updates to the code of our custom template in a year.
 * Are there new requirements to make the plugin compatible with the existing template?
 *  Plugin Contributor [WD Support](https://wordpress.org/support/users/wdsupport/)
 * (@wdsupport)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/galery-loading-loop/#post-10642867)
 * Hi,
 * We are terribly sorry for the inconvenience.
 * Could we have a closer look at the described issues? Please contact our support
   team using the following email address: [support@web-dorado.com](https://wordpress.org/support/topic/galery-loading-loop/support@web-dorado.com?output_format=md)
 * Please, mention the URL of this forum topic in your message. We will provide 
   a solution as soon as possible and share it here as well.
 * Thanks. Have a nice day.
 *  Thread Starter [bpass03](https://wordpress.org/support/users/bpass03/)
 * (@bpass03)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/galery-loading-loop/#post-10643855)
 * Thank you, I just sent a message to your support email.
 *  Plugin Contributor [Photo Gallery Support](https://wordpress.org/support/users/photogallerysupport/)
 * (@photogallerysupport)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/galery-loading-loop/#post-10655343)
 * Hey,
 * We’ve checked this issue on your website. Turns out, `wp_footer()` WordPress 
   standard function was missing from `footer.php` file. The team has added it and
   the problem was resolved.
 * Could you please have a look?
    Thanks! Have a great day!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Gallery Loading Loop’ is closed to new replies.

 * ![](https://ps.w.org/photo-gallery/assets/icon-256x256.png?rev=2068745)
 * [Photo Gallery by 10Web - Mobile-Friendly Image Gallery](https://wordpress.org/plugins/photo-gallery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/photo-gallery/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/photo-gallery/)
 * [Active Topics](https://wordpress.org/support/plugin/photo-gallery/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/photo-gallery/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/photo-gallery/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [Photo Gallery Support](https://wordpress.org/support/users/photogallerysupport/)
 * Last activity: [7 years, 9 months ago](https://wordpress.org/support/topic/galery-loading-loop/#post-10655343)
 * Status: resolved