Title: Gallery lightbox problem
Last modified: August 24, 2022

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# Gallery lightbox problem

 *  Resolved [P00ch](https://wordpress.org/support/users/p00ch/)
 * (@p00ch)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/gallery-lightbox-problem-2/)
 * Hi, thanks for the great plugin.
    I have a problem with the “filterable gallery”
   addon. When I click on a gallery image and the lightbox opens, navigation arrows
   are not displayed correctly and there is a gray margin above the image. You can
   notice this in the screenshots. Can you help me? Thank you
 * [https://ibb.co/SmLTPVj](https://ibb.co/SmLTPVj)
    [https://ibb.co/JyQwvBP](https://ibb.co/JyQwvBP)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Support [Sadman Sakib Nadvi](https://wordpress.org/support/users/sadmansakibnadvi/)
 * (@sadmansakibnadvi)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/gallery-lightbox-problem-2/#post-15949208)
 * Hello there,
 * Greetings.
 * I just checked it on my end and it is working perfectly here. Can you please 
   share the page link where you are having this issue?
 * I will check and get back to you as soon as possible.
 * Thank you.
 *  Thread Starter [P00ch](https://wordpress.org/support/users/p00ch/)
 * (@p00ch)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/gallery-lightbox-problem-2/#post-15949550)
 * Hi, sure.
 * Here the page’s link. [https://reymarchesi.com/?cmp_bypass=ok](https://reymarchesi.com/?cmp_bypass=ok)
 * Thank you
 *  Plugin Support [Sadman Sakib Nadvi](https://wordpress.org/support/users/sadmansakibnadvi/)
 * (@sadmansakibnadvi)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/gallery-lightbox-problem-2/#post-15953567)
 * Hi there,
 * Greetings. Sorry for the inconvenience.
 * Can you please check for plugin conflicts by following this: You can check for
   Plugin conflicts **by deactivating all the third-party plugins one by one except
   for Elementor and Essential Addons. Simply go to your WordPress Dashboard and
   navigate to wp-admin -> Plugins and then, deactivate other Plugins.**
 * Besides, you can switch to a different theme like Astra, Flexia or Twenty Twenty.
   And, check back as well.
 * Let me know how it goes. Thank you!
 *  Plugin Support [Mahbub Shovan](https://wordpress.org/support/users/mahbubshovan/)
 * (@mahbubshovan)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/gallery-lightbox-problem-2/#post-15959244)
 * Hi there,
 * How are you doing today? So, has your issue been resolved? Can you please let
   us know? If you need further assistance, we will surely help you out.
 * Thank you.
 *  Thread Starter [P00ch](https://wordpress.org/support/users/p00ch/)
 * (@p00ch)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/gallery-lightbox-problem-2/#post-15962446)
 * Hi, thanks for your interest. This is a theme error. I proceeded to contact theme
   support and they found a bug in their code. Thank you
 *  Plugin Support [Sadman Sakib Nadvi](https://wordpress.org/support/users/sadmansakibnadvi/)
 * (@sadmansakibnadvi)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/gallery-lightbox-problem-2/#post-15962488)
 * Hello [@p00ch](https://wordpress.org/support/users/p00ch/) ,
 * Greetings.
 * Glad to know that your issue has been resolved. Thanks for letting us know. Feel
   free to contact us anytime.
 * Have a great day.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Gallery lightbox problem’ is closed to new replies.

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## Tags

 * [filterable gallery](https://wordpress.org/support/topic-tag/filterable-gallery/)

 * 7 replies
 * 2 participants
 * Last reply from: [Sadman Sakib Nadvi](https://wordpress.org/support/users/sadmansakibnadvi/)
 * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/gallery-lightbox-problem-2/#post-15962488)
 * Status: resolved