Title: Gallery Settings RuntimeException Last modified: June 6, 2022 --- # Gallery Settings RuntimeException * Resolved [rdpshop](https://wordpress.org/support/users/rdpshop/) * (@rdpshop) * [3 years, 11 months ago](https://wordpress.org/support/topic/gallery-settings-runtimeexception/) * I can upload images into a gallery just fine, in fact everything works fine except I cannot access Gallery Settings. I have check my .htacess file and do not have any entries I can see that would cause this. I do have Wordfence but I disabled it and the issue still exist. I actually disabled all plugins except NextGen and I still have the issue. I get this when I select Gallery Settings: Basic Slideshow RuntimeException thrown /home/*****/public_html/trucksontriangles.com/ dev/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_basic_gallery/ templates/slideshow/nextgen_basic_slideshow_settings_gallery_dimensions.php is not a valid MVC template * Is there something else I need to look for? I am using Thrive Themes and I am suspecting it might be an issue. I have Next Gen on all my other sites with no problems at all. I am also running PHP 7.4 but like I said, all the other sites are fine. I will need to go into Gallery Setting to set images per page. If I cannot get this fixed, I will have to find some other plugin. I hate to as I feel NextGen is the best. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fgallery-settings-runtimeexception%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 5 replies - 1 through 5 (of 5 total) * Plugin Contributor [Imagely](https://wordpress.org/support/users/imagely/) * (@imagely) * [3 years, 11 months ago](https://wordpress.org/support/topic/gallery-settings-runtimeexception/#post-15715020) * HI [@rdpshop](https://wordpress.org/support/users/rdpshop/), * Looks like a weird issue that needs to be debugged. First of all, could you please let us know if you are using a Windows server and if you’ve already tried deleting then re-installing NextGen Gallery plugin? * Thread Starter [rdpshop](https://wordpress.org/support/users/rdpshop/) * (@rdpshop) * [3 years, 11 months ago](https://wordpress.org/support/topic/gallery-settings-runtimeexception/#post-15715788) * It turned out to be something really weird. Even after uninstalling and reinstalling. For some reason, it was not creating the nextgen_basic_slideshow_settings_gallery_dimensions. php file. So I copied this php file from another one of my websites I have NextGen installed on and it fixed it. I have no idea why it wouldn’t install or create this php file. But I fixed it late last night after inspecting the files one by one until I saw it was missing. * Thanks for responding, I hope this is the last time this issue surfaces. * Plugin Contributor [Imagely](https://wordpress.org/support/users/imagely/) * (@imagely) * [3 years, 11 months ago](https://wordpress.org/support/topic/gallery-settings-runtimeexception/#post-15715903) * It may be permissions related. This file is definitely a part of a fresh installation. zip archive of NextGen Gallery plugin so perhaps it wasn’t updating properly once with the updates. * Happy to hear that everything works fine now. - This reply was modified 3 years, 11 months ago by [Imagely](https://wordpress.org/support/users/imagely/). * Thread Starter [rdpshop](https://wordpress.org/support/users/rdpshop/) * (@rdpshop) * [3 years, 11 months ago](https://wordpress.org/support/topic/gallery-settings-runtimeexception/#post-15716305) * It works but it isn’t working as smoothly as it does on my other sites. I am trying to display some images and the top and bottoms are cut off in the thumbnail view plus they are at random staggering. You can see here what I mean, it should evenly display these. The site I am building this from, they are centered. * [https://www.screencast.com/t/ojQVZtqbDE](https://www.screencast.com/t/ojQVZtqbDE) * Is there CSS code I can use to tweak this or am I missing something in settings somewhere? Seems like I have run into this in the past but I can’t remember what I did to get it all to even out. * You can view the page here to see what I mean. [https://trucksontriangles.com/dev/signs-uused-in-the-united-states/](https://trucksontriangles.com/dev/signs-uused-in-the-united-states/) * Plugin Contributor [Imagely](https://wordpress.org/support/users/imagely/) * (@imagely) * [3 years, 11 months ago](https://wordpress.org/support/topic/gallery-settings-runtimeexception/#post-15718426) * Hi [@rdpshop](https://wordpress.org/support/users/rdpshop/), * I am noticing the thumbnails appear to be uncropped now so my guess is that you’ve already found the needed config that allows displaying thumbs entirely:** “NextGen Gallery -> Gallery Settings -> Basic Thumbnails”** by setting **“Override thumbnail settings”** to **Yes** then also set **“Thumbnails Crop”** to **“No”**. - This reply was modified 3 years, 11 months ago by [Imagely](https://wordpress.org/support/users/imagely/). Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Gallery Settings RuntimeException’ is closed to new replies. * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961) * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/) * [Frequently Asked Questions](https://wordpress.org/plugins/nextgen-gallery/#faq) * [Support Threads](https://wordpress.org/support/plugin/nextgen-gallery/) * [Active Topics](https://wordpress.org/support/plugin/nextgen-gallery/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/nextgen-gallery/unresolved/) * [Reviews](https://wordpress.org/support/plugin/nextgen-gallery/reviews/) ## Tags * [gallery settings](https://wordpress.org/support/topic-tag/gallery-settings/) * [RuntimeException](https://wordpress.org/support/topic-tag/runtimeexception/) * 5 replies * 2 participants * Last reply from: [Imagely](https://wordpress.org/support/users/imagely/) * Last activity: [3 years, 11 months ago](https://wordpress.org/support/topic/gallery-settings-runtimeexception/#post-15718426) * Status: resolved