General Error on Single opt in

  • Resolved papercrowncreates

    (@papercrowncreates)


    7 years, 1 month ago

    When the form option is set to single opt-in, any form submission results in a “general error” message. When it is changed to double opt-in, the form works and redirects the user correctly. Is there a way to find out the reason for this?

    Wordpress: 5.1.1
    Mailchimp plugin: 4.5.1

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • dbd2

    (@dbd2)

    7 years, 1 month ago

    I’m having the same issue…

    Plugin Contributor Lap

    (@lapzor)

    7 years, 1 month ago

    What is the full and exact error message you get to see?
    Is there any additional information in the error log on MailChimp for Wp > Other page?

    It’s possible that MailChimp blocked your account from single opt-in for some reason.

    Hope that helps. If you have any questions, please let us know!

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    7 years, 1 month ago

    Hello,

    There have been no replies to this topic, so I’m marking this as resolved. Please do let us know if you’re still experiencing an issue.

Viewing 3 replies - 1 through 3 (of 3 total)

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