Title: General HTTP Error
Last modified: February 22, 2019

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# General HTTP Error

 *  Resolved [gct](https://wordpress.org/support/users/hardseed/)
 * (@hardseed)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/general-http-error/)
 * When a Yoast sitemap is submitted to Google I get a “General HTTP Error”. Pages
   are not being indexed. Please advise.

Viewing 6 replies - 16 through 21 (of 21 total)

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 *  Plugin Support [amboutwe](https://wordpress.org/support/users/amboutwe/)
 * (@amboutwe)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/general-http-error/page/2/#post-11274772)
 * In the staging site, you would deactivate all plugins (including Yoast SEO) and
   switch to a default theme. Go to [https://greentecct.com/2019/01/press-release/](https://greentecct.com/2019/01/press-release/)
   in a browser to ensure the page loads the content you expect to see (ignore any
   styling issues for now). If the page **does not** loads content, activate any
   required plugins/themes to display the content. Once the page loads content, 
   follow these steps:
 * Go to [https://httpstatus.io/](https://httpstatus.io/)
    Enter [https://greentecct.com/2019/01/press-release/](https://greentecct.com/2019/01/press-release/)
   Click ‘Check’
 * What status code is shown for the page?
 * If the code is 200, activate one plugin and clear cache. I usually start at the
   top of the plugin list and work down the list. Repeat the steps above until the
   code returned is 404. Whatever plugin was activated immediately before the status
   shows a 404, is likely what causes the 404. If you activate all plugins and the
   404 hasn’t appeared, the issue is most likely your theme.
 * To confirm, disable everything again and start over, this time activating the
   suspected cause (plugin or theme) of the 404 **first** and then test the status
   with the steps above.
 * The idea is to find the bare minimum setup required to get the 404 so you can
   contact the support team for the plugin/theme that can be assist you in solving
   it.
 * This article may help: [How to check for conflicts](https://kb.yoast.com/kb/how-to-check-for-plugin-conflicts/#utm_source=support&utm_medium=forum&utm_campaign=support-link)
 *  [devnihil](https://wordpress.org/support/users/devnihil/)
 * (@devnihil)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/general-http-error/page/2/#post-11308746)
 * We are going ahead and marking this issue as resolved due to inactivity. If you
   require any further assistance please create a new issue.
 *  Thread Starter [gct](https://wordpress.org/support/users/hardseed/)
 * (@hardseed)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/general-http-error/page/2/#post-11315676)
 * Need moderator help
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [7 years, 3 months ago](https://wordpress.org/support/topic/general-http-error/page/2/#post-11315908)
 * For what do you need a moderator for? You’re being helped but the right people.
 *  Thread Starter [gct](https://wordpress.org/support/users/hardseed/)
 * (@hardseed)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/general-http-error/page/2/#post-11315912)
 * Can you contact me privately?
 *  [Andrew Nevins](https://wordpress.org/support/users/anevins/)
 * (@anevins)
 * WCLDN 2018 Contributor | Volunteer support
 * [7 years, 3 months ago](https://wordpress.org/support/topic/general-http-error/page/2/#post-11317420)
 * If you wish to ask us to remove your links because of a private matter, please
   first read our policy: [https://make.wordpress.org/support/handbook/forum-welcome/#deleting-editing-posts](https://make.wordpress.org/support/handbook/forum-welcome/#deleting-editing-posts)
 * I certainly hope you aren’t trying to circumvent our policy by privately contacting
   a moderator.

Viewing 6 replies - 16 through 21 (of 21 total)

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The topic ‘General HTTP Error’ is closed to new replies.

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## Tags

 * [sitemap](https://wordpress.org/support/topic-tag/sitemap/)
 * [Yoast](https://wordpress.org/support/topic-tag/yoast/)

 * 21 replies
 * 9 participants
 * Last reply from: [Andrew Nevins](https://wordpress.org/support/users/anevins/)
 * Last activity: [7 years, 3 months ago](https://wordpress.org/support/topic/general-http-error/page/2/#post-11317420)
 * Status: resolved