general settings 403 error when saving

  • sandswimmer

    (@sandswimmer)


    15 years, 11 months ago

    When I try to save the updated settings in General Settings “general” I get 403 Error – Forbidden You do not have permission to access this document.

    Everything else works fine aside from this. Can anybody help?
    Many thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • esmi

    (@esmi)

    15 years, 11 months ago

    Have you tried:

    – deactivating all plugins to see if this resolves the problem? If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the default theme to rule out any theme-specific problems?

    – resetting the plugins folder by FTP or phpMyAdmin? Sometimes, an apparently inactive plugin can still cause problems.

    Thread Starter sandswimmer

    (@sandswimmer)

    15 years, 11 months ago

    Many thanks esmi but unfortunately this has not worked – I have deleted all the plugins for good measure and I am using he default theme. I may have to resort to a fresh install. Thank you for your help anyway

    Thread Starter sandswimmer

    (@sandswimmer)

    15 years, 10 months ago

    Have re-installed wordpress again and getting the same error – I give up 🙁

    Thread Starter sandswimmer

    (@sandswimmer)

    15 years, 10 months ago

    FOLLOW UP: After a quick consultation with my wonderful hosting service I was advised that all I needed to do was to generate a .htaccess file with the code: SecFilterEngine Off which then goes in to the httpdocs of the domain or subdomain.

    This switches off the mod_security and now wordpress is working full throttle!

Viewing 4 replies - 1 through 4 (of 4 total)

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