Hi there!
WooCommerce sends various emails to your customers throughout the life of an order. You can find out more about them in the Email notification section of the documentation.
The emails contain the details of the order, and is akin to a receipt. You can also customize those email templates.
If you had something beyond that in mind, let us know the details to see if there’s a better direction to point you in.
@eastofwest Thank you for your reply. What I want to achieve is to pass the Stripe fee on to customers automatically. I also want to know how the below can be achieved:
Two things:
-Passing the stripe fees to customers at the point of payment
-Transaction should be captured automatically. We should not have to do it manually as transaction are been reversed if not done manually.
In continuation, due to the audience we have, it will be good that the card transaction fees is charged separately so they would not assume that we charged more than the invoice amount.
Payment gateway fees are usually absorbed by the store and built into product prices, but if you want to pass them on to your customers, you’ll need an extension to help.
Have a look at Extra Fees for WooCommerce and Payment Gateway Based Fees that are examples of two such extensions.
Usually, payment gateways will charge immediately, however, gateways PayPal and Stripe do also have options to “authorize” payments. Authorize is different – it only blocks the amount on the card, which you will then have to manually “capture” later. If you want to avoid that extra step, always select “Capture” instead of “Authorize”.
As for separating out your “payment gateway fees”, the extensions mentioned above do allow you to itemize (and name) the charges.
If you have more specific questions about any of the extensions, feel free to ask them via this sales form.
