Title: Generic Error Message
Last modified: November 10, 2017

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# Generic Error Message

 *  Resolved [alexchudnovsky](https://wordpress.org/support/users/alexchudnovsky/)
 * (@alexchudnovsky)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/generic-error-message/)
 * Hi All,
 * If the credit card number is incorrect, or the security code is incorrect or 
   the date etc… regardless what field is wrong..
 * I always get the same generic error message on the form
    “There was a problem
   with your submission. Errors have been highlighted below.”
 * What do I need to do to ensure that the appropriate messages are displayed based
   on the actual error ?
 * Many thanks in advance
 * Alex
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fgeneric-error-message%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [webaware](https://wordpress.org/support/users/webaware/)
 * (@webaware)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/generic-error-message/#post-9668792)
 * G’day Alex,
 * Your theme is suppressing the validation message. Use your browser’s Inspect 
   Element tool to see what I mean: right-click on the Cardholder Name field, and
   look below it for a div element with classes `gfield_description validation_message`
   and you’ll see the validation errors on that field. It comes from your stylesheet:
 *     ```
       .multistepform .validation_message {
           display: none !important;
       }
       ```
   
 * cheers,
    Ross
 *  Thread Starter [alexchudnovsky](https://wordpress.org/support/users/alexchudnovsky/)
 * (@alexchudnovsky)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/generic-error-message/#post-9676148)
 * Thanks very much Ross
 * Cheers,
    Alex

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Generic Error Message’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [alexchudnovsky](https://wordpress.org/support/users/alexchudnovsky/)
 * Last activity: [8 years, 6 months ago](https://wordpress.org/support/topic/generic-error-message/#post-9676148)
 * Status: resolved