Title: geolocation
Last modified: July 4, 2021

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# geolocation

 *  [robertota87](https://wordpress.org/support/users/robertota87/)
 * (@robertota87)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/geolocation-33/)
 * Why is the zipcode displayed in the “your location” field? If I perform a search,
   for example by changing the search radius or selecting a category, the user’s
   position on the map changes incorrectly (I specify that if I load the map without
   changing any search parameters, the geolocation is perfect).
 * Thank you
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fgeolocation-33%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Tijmen Smit](https://wordpress.org/support/users/tijmensmit/)
 * (@tijmensmit)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/geolocation-33/#post-14626144)
 * What zip code search doesn’t work?
 * If you for a second enable the ‘Force zipcode only search:’ on the WPSL settings
   page, does that work better?
 *  Thread Starter [robertota87](https://wordpress.org/support/users/robertota87/)
 * (@robertota87)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/geolocation-33/#post-14626379)
 * Yes I tried but it doesn’t change.
    It doesn’t work accurately, for example, 
   I live near the sea, but it locates my position right in the middle of the sea.
 *  Plugin Author [Tijmen Smit](https://wordpress.org/support/users/tijmensmit/)
 * (@tijmensmit)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/geolocation-33/#post-14626876)
 * The geolocation itself can in rare cases by inaccurate, but this is not something
   the store locator itself can fix since the data comes from the browser itself.
 * If you try it through a VPN, or through a different network ( wifi / phone ) 
   does that change anything?
 * If you search for another zip code, that does show more accurate results?
 *  Thread Starter [robertota87](https://wordpress.org/support/users/robertota87/)
 * (@robertota87)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/geolocation-33/#post-14627693)
 * The same problem occurs from any device.
    At the time of the first page load 
   and the first geolocation the position is perfect, but if I perform a new search
   after modifying some parameters the position becomes wrong. But can the location
   be automatically identified only via zipcode? Is it not possible to use more 
   specific values such as latitude and longitude or simply via the street?
 *  Plugin Author [Tijmen Smit](https://wordpress.org/support/users/tijmensmit/)
 * (@tijmensmit)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/geolocation-33/#post-14630162)
 * > But can the location be automatically identified only via zipcode? Is it not
   > possible to use more specific values such as latitude and longitude or simply
   > via the street?
 * At the moment, yes, but this will change with the next update. Problem is that
   it sometimes not so accurate, and this might be confusing for users if they see‘
   street a’, whereas they actually are on ‘street b’.
 * What’s the value that shows up on page load, and what are the values you set 
   it to make the search return inaccurate results. Then I can try and replicate
   it.
 *  Thread Starter [robertota87](https://wordpress.org/support/users/robertota87/)
 * (@robertota87)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/geolocation-33/#post-14630977)
 * Can I send screenshots? so as to show more clearly what happens

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘geolocation’ is closed to new replies.

 * ![](https://ps.w.org/wp-store-locator/assets/icon-256x256.jpg?rev=1007784)
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 * 6 replies
 * 2 participants
 * Last reply from: [robertota87](https://wordpress.org/support/users/robertota87/)
 * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/geolocation-33/#post-14630977)
 * Status: not resolved