Title: Geolocation Addon and API Issues? Last modified: June 11, 2025 --- # Geolocation Addon and API Issues? * Resolved [pzsniper](https://wordpress.org/support/users/pzsniper/) * (@pzsniper) * [12 months ago](https://wordpress.org/support/topic/geolocation-addon-and-api-issues/) * Hi guys, * Is there any issues with new Google Maps API and Geolocation Addon? I have folowed this guide [Geolocation Addon – WPForms](https://wpforms.com/docs/how-to-install-and-use-the-geolocation-addon-with-wpforms/?utm_campaign=plugin&utm_source=WordPress&utm_medium=Settings%20-%20Geolocation&utm_content=Geolocation%20Documentation&utm_locale=it_IT) but we have problems with API request in plugin itself. * [https://prnt.sc/N_sdfgB1qeD_](https://prnt.sc/N_sdfgB1qeD_) I have authorized domain on Google Cloud ofc[https://prnt.sc/EBg40rvtlXq8](https://prnt.sc/EBg40rvtlXq8) Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Support [Ralden Souza](https://wordpress.org/support/users/rsouzaam/) * (@rsouzaam) * [11 months, 4 weeks ago](https://wordpress.org/support/topic/geolocation-addon-and-api-issues/#post-18511749) * Hi [@pzsniper](https://wordpress.org/support/users/pzsniper/), * Thanks for reaching out! * First, please note that Google requires you to [enable billing on your account](https://cloud.google.com/billing/docs/how-to/modify-project#enable_billing_for_a_project) to use the Places feature. For details on pricing, check out [Google’s pricing page](https://cloud.google.com/maps-platform/pricing/sheet). Please make sure billing is enabled in your Google Cloud account, as highlighted in [this section of our guide](https://wpforms.com/docs/how-to-install-and-use-the-geolocation-addon-with-wpforms/#aioseo-generating-your-google-places-api-key). * If billing is already enabled, go to **WPForms > Settings > Geolocation** and check if the issue occurs in the preview on that page. If it does, create a new API key by following our [Geolocation addon guide](https://wpforms.com/docs/how-to-install-and-use-the-geolocation-addon-with-wpforms/#aioseo-generating-your-google-places-api-key) and try again. * If the issue continues, please note that the **Geolocation addon** is a paid feature available with a **Pro** license level or higher. In this case, could you please submit a support ticket through the WPForms[ account dashboard](https://wpforms.com/account/support/) when you have a chance? From there, our support team will be able to take a closer look at your request. * I apologize that we’re not able to respond to paid version questions here in the WordPress.org support forums for the free version ([forum guidelines](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products)), but really appreciate your help! * Thanks! * Thread Starter [pzsniper](https://wordpress.org/support/users/pzsniper/) * (@pzsniper) * [11 months, 3 weeks ago](https://wordpress.org/support/topic/geolocation-addon-and-api-issues/#post-18513007) * Hello, of couse iìve checked Google Cloud has been corectly configured, yes also have a billing account enabled. As you can see the preview works[https://prnt.sc/J05lGvNuck7m](https://prnt.sc/J05lGvNuck7m) Also i have chose the - Places API - Maps JavaScript API - Geocoding API * Can i debug this for you? Do i need to inspect the code? Debug log? here it say your plugin is using deprecated method![https://prnt.sc/2zyTGrem7ekR](https://prnt.sc/2zyTGrem7ekR) Please check it - This reply was modified 11 months, 3 weeks ago by [pzsniper](https://wordpress.org/support/users/pzsniper/). * Plugin Support [Ralden Souza](https://wordpress.org/support/users/rsouzaam/) * (@rsouzaam) * [11 months, 3 weeks ago](https://wordpress.org/support/topic/geolocation-addon-and-api-issues/#post-18515142) * Hi [@pzsniper](https://wordpress.org/support/users/pzsniper/), * Thanks for the information. * However, I cannot reproduce the issue. Here is [a screencast](https://a.supportally.com/v/YbWd3y) demonstrating how I created the Google API key and used it on my test site without any issues. * I recommend reviewing the following: 1. Ensure that Places API, Maps JavaScript API, and Geocoding API are enabled in your Google Cloud project. Please note that this is not a global setting; you must enable each API within each specific Google Cloud project. 2. Consider creating a new API key and restricting it to your website using `*. your-domain.com/*` instead of `https://*.your-domain.com`, as shown in your screenshot at [https://prnt.sc/EBg40rvtlXq8](https://prnt.sc/EBg40rvtlXq8). * I hope these suggestions help resolve the issue. * If the issue persists, please be aware that the **Geolocation addon** is a paid feature available with a **Pro** license level or higher. In this case, please submit a support ticket through your WPForms [account dashboard](https://wpforms.com/account/support/) when you have a moment. Our support team will then be able to investigate the issue more thoroughly. * I apologize that we cannot address questions about paid features here in the [WordPress.org](http://WordPress.org) support forums for the free version ([forum guidelines](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products)), but I truly appreciate your cooperation. * Thanks! * Plugin Support [Ralden Souza](https://wordpress.org/support/users/rsouzaam/) * (@rsouzaam) * [11 months, 3 weeks ago](https://wordpress.org/support/topic/geolocation-addon-and-api-issues/#post-18518307) * Hi [@pzsniper](https://wordpress.org/support/users/pzsniper/), * We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation. * Thanks! * Thread Starter [pzsniper](https://wordpress.org/support/users/pzsniper/) * (@pzsniper) * [11 months, 2 weeks ago](https://wordpress.org/support/topic/geolocation-addon-and-api-issues/#post-18525171) * Hi, sorry i forgot to get back to you. well the issue this case wan’t in your plugin BUT in the Google Cloud Api authorizd domain, you need to imput it like this [https://www.company.com/*](https://www.company.com/*)AND NOT following the google guide, its outdated, yes incredible but it is. * Plugin Support [Ralden Souza](https://wordpress.org/support/users/rsouzaam/) * (@rsouzaam) * [11 months, 2 weeks ago](https://wordpress.org/support/topic/geolocation-addon-and-api-issues/#post-18526578) * Hi [@pzsniper](https://wordpress.org/support/users/pzsniper/), * Thanks for the update! * I’m really glad to hear you were able to track down the cause of the issue. * If you ever need a hand with anything else in WPForms Lite, don’t hesitate to reach out — we’re happy to help! * Thanks! * Thread Starter [pzsniper](https://wordpress.org/support/users/pzsniper/) * (@pzsniper) * [11 months, 1 week ago](https://wordpress.org/support/topic/geolocation-addon-and-api-issues/#post-18537091) * OK thank you. Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Geolocation Addon and API Issues?’ is closed to new replies. * ![](https://ps.w.org/wpforms-lite/assets/icon.svg?rev=3254748) * [WPForms - Easy Form Builder for WordPress - Contact Forms, Payment Forms, Surveys, & More](https://wordpress.org/plugins/wpforms-lite/) * [Frequently Asked Questions](https://wordpress.org/plugins/wpforms-lite/#faq) * [Support Threads](https://wordpress.org/support/plugin/wpforms-lite/) * [Active Topics](https://wordpress.org/support/plugin/wpforms-lite/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wpforms-lite/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wpforms-lite/reviews/) * 7 replies * 2 participants * Last reply from: [pzsniper](https://wordpress.org/support/users/pzsniper/) * Last activity: [11 months, 1 week ago](https://wordpress.org/support/topic/geolocation-addon-and-api-issues/#post-18537091) * Status: resolved