Title: Geolocation causing 503 error?
Last modified: November 9, 2018

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# Geolocation causing 503 error?

 *  Resolved [nami44](https://wordpress.org/support/users/nami44/)
 * (@nami44)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/geolocation-causing-503-error/)
 * Hi,
    I recently updated WordPress to 4.9.8, woocommerce to 3.4.7, as well as 
   PHP version on my server (7.2.6).
 * My website looks working fine but I’m getting 503 error in the logs (and I received
   far fewer orders today).
    It begins with “geoip-2018-11-09-…” and the log says“
   2018-11-10T00:17:08+00:00 WARNING The value “503 Over Quota Error Over Quota 
   This application is temporarily over its serving quota. Please try again later.”
   is not a valid IP address”.
 * Does the geolocation cause this error?
    (I have GeoLite2-country.mmdb set in 
   uploads folder)
    -  This topic was modified 7 years, 6 months ago by [nami44](https://wordpress.org/support/users/nami44/).

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Hannah S.L.](https://wordpress.org/support/users/fernashes/)
 * (@fernashes)
 * Automattic Happiness Engineer
 * [7 years, 6 months ago](https://wordpress.org/support/topic/geolocation-causing-503-error/#post-10871918)
 * Hey there!
 * Is that the full log entry? If not, can you please share the full entry?
 * Also, could you please share a copy of your site’s System Status? You can find
   it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.
   Once you’ve done that, paste it here in your response.
 * Thanks!
 *  Thread Starter [nami44](https://wordpress.org/support/users/nami44/)
 * (@nami44)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/geolocation-causing-503-error/#post-10872093)
 * Thanks for your reply Hannah.
 * The full entry is: geoip-2018-11-11-6563667dd0300bb190794617db69482a5.log (2018/
   11/11 @ 04:27)
    And the log says: 2018-11-11T13:27:45+00:00 WARNING The value“
   503 Over Quota Error Over Quota This application is temporarily over its serving
   quota. Please try again later.” is not a valid IP address.
 * And here’s the system status. It’s in Japanese but you should know what is listed.
 *     ```
       ### WordPress Environment ###
   
       Home URL: http://atelier-knits.com
       Site URL: http://atelier-knits.com
       WC Version: 3.4.7
       Log Directory Writable: ✔
       WP Version: 4.9.8
       WP Multisite: –
       WP Memory Limit: 256 MB
       WP Debug Mode: –
       WP Cron: ✔
       Language: ja
       External object cache: –
   
       ### Server Environment ###
   
       Server Info: Apache
       PHP Version: 7.2.6
       PHP Post Max Size: 30 MB
       PHP Time Limit: 30
       PHP Max Input Vars: 1000
       cURL Version: 7.29.0
       NSS/3.34
   
       SUHOSIN Installed: –
       MySQL Version: 5.7.17
       Max Upload Size: 30 MB
       Default Timezone is UTC: ✔
       fsockopen/cURL: ✔
       SoapClient: ✔
       DOMDocument: ✔
       GZip: ✔
       Multibyte String: ✔
       Remote Post: ✔
       Remote Get: ✔
   
       ### Database ###
   
       WC Database Version: 3.4.7
       WC Database Prefix: wp_
       MaxMind GeoIP Database: ✔
       データベースの合計サイズ: 119.29MB
       データベースのデータサイズ: 82.51MB
       データベースのインデックスサイズ: 36.78MB
       wp_woocommerce_sessions: データ: 0.09MB + インデックス: 0.01MB
       wp_woocommerce_api_keys: データ: 0.00MB + インデックス: 0.00MB
       wp_woocommerce_attribute_taxonomies: データ: 0.00MB + インデックス: 0.00MB
       wp_woocommerce_downloadable_product_permissions: データ: 0.87MB + インデックス: 0.77MB
       wp_woocommerce_order_items: データ: 0.36MB + インデックス: 0.20MB
       wp_woocommerce_order_itemmeta: データ: 2.72MB + インデックス: 1.95MB
       wp_woocommerce_tax_rates: データ: 0.00MB + インデックス: 0.00MB
       wp_woocommerce_tax_rate_locations: データ: 0.00MB + インデックス: 0.00MB
       wp_woocommerce_shipping_zones: データ: 0.00MB + インデックス: 0.00MB
       wp_woocommerce_shipping_zone_locations: データ: 0.00MB + インデックス: 0.00MB
       wp_woocommerce_shipping_zone_methods: データ: 0.00MB + インデックス: 0.00MB
       wp_woocommerce_payment_tokens: データ: 0.00MB + インデックス: 0.00MB
       wp_woocommerce_payment_tokenmeta: データ: 0.00MB + インデックス: 0.00MB
       wp_woocommerce_log: データ: 0.02MB + インデックス: 0.02MB
       wp_commentmeta: データ: 0.00MB + インデックス: 0.01MB
       wp_comments: データ: 1.65MB + インデックス: 0.62MB
       wp_links: データ: 0.00MB + インデックス: 0.00MB
       wp_options: データ: 36.98MB + インデックス: 20.73MB
       wp_pollsa: データ: 0.00MB + インデックス: 0.00MB
       wp_pollsip: データ: 0.01MB + インデックス: 0.01MB
       wp_pollsq: データ: 0.00MB + インデックス: 0.00MB
       wp_postmeta: データ: 14.26MB + インデックス: 7.35MB
       wp_posts: データ: 3.59MB + インデックス: 0.54MB
       wp_statpress: データ: 13.19MB + インデックス: 0.65MB
       wp_termmeta: データ: 0.01MB + インデックス: 0.01MB
       wp_terms: データ: 0.01MB + インデックス: 0.03MB
       wp_term_relationships: データ: 0.07MB + インデックス: 0.12MB
       wp_term_taxonomy: データ: 0.01MB + インデックス: 0.01MB
       wp_uam_accessgroups: データ: 0.00MB + インデックス: 0.00MB
       wp_uam_accessgroups_1-4: データ: 0.00MB + インデックス: 0.00MB
       wp_uam_accessgroup_to_object: データ: 0.00MB + インデックス: 0.00MB
       wp_uam_accessgroup_to_object_1-4: データ: 0.00MB + インデックス: 0.00MB
       wp_usermeta: データ: 8.15MB + インデックス: 3.23MB
       wp_users: データ: 0.46MB + インデックス: 0.47MB
       wp_wc_download_log: データ: 0.02MB + インデックス: 0.03MB
       wp_wc_webhooks: データ: 0.02MB + インデックス: 0.02MB
       wp_wdi_feeds: データ: 0.00MB + インデックス: 0.00MB
       wp_wdi_themes: データ: 0.00MB + インデックス: 0.00MB
       wp_woocommerce_termmeta: データ: 0.00MB + インデックス: 0.00MB
       wp_wpmm_subscribers: データ: 0.02MB + インデックス: 0.00MB
   
       ### Post Type Counts ###
   
       acf: 1
       acf-field: 3
       acf-field-group: 1
       attachment: 1394
       customize_changeset: 4
       gallery: 60
       nav_menu_item: 56
       page: 19
       post: 352
       product: 181
       revision: 18
       shop_coupon: 4
       shop_order: 4125
       shop_order_refund: 5
       wpcf7_contact_form: 1
       wpsc-product: 146
       wpsc-product-file: 130
   
       ### Security ###
   
       Secure connection (HTTPS): ❌
       					このストアでは HTTPS は使用されていません。HTTPS や SSL 証明書の詳細を確認してください。
       Hide errors from visitors: ✔
   
       ### Active Plugins (15) ###
   
       Advanced Custom Fields: Repeater Field: 更新者 Elliot Condon – 2.1.0
       Advanced Custom Fields: 更新者 Elliot Condon – 5.7.7
       BackWPup: 更新者 Inpsyde社 – 3.6.3
       Contact Form 7: 更新者 Takayuki Miyoshi – 5.0.5
       Custom Post Type Widgets: 更新者 thingsym – 1.1.3
       Product Sales Report for WooCommerce: 更新者 Potent Plugins – 1.4.8 – WooCommerce の有効なバージョンではテストされていません
       User Access Manager: 更新者 Alexander Schneider – 2.0.13
       Instagram Feed WD: 更新者 WebDorado – 1.1.22
       ウィジェットのロジック: 更新者 wpchefgadget
       alanft – 5.8.2
   
       Advanced Order Export For WooCommerce: 更新者 AlgolPlus – 1.5.3 – WooCommerce の有効なバージョンではテストされていません
       WooCommerce For Japan: 更新者 職人工房 – 1.2.22
       WooCommerce: 更新者 Automattic – 3.4.7 – 3.5.1は利用可能
       WP Maintenance Mode: 更新者 Designmodo – 2.2.1
       WP Multibyte Patch: 更新者 倉石 政典 – 2.8.1
       WP-Optimize: 更新者 David Anderson
       Ruhani Rabin
       Team Updraft – 2.2.6
   
       ### Settings ###
   
       API Enabled: ✔
       Force SSL: ✔
       Currency: JPY (円)
       Currency Position: right
       Thousand Separator: 
       Decimal Separator: .
       Number of Decimals: 0
       Taxonomies: Product Types: external (external)
       grouped (grouped)
       simple (simple)
       variable (variable)
   
       Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
       exclude-from-search (exclude-from-search)
       featured (featured)
       outofstock (outofstock)
       rated-1 (rated-1)
       rated-2 (rated-2)
       rated-3 (rated-3)
       rated-4 (rated-4)
       rated-5 (rated-5)
   
       ### WC Pages ###
   
       ショップベース: #4 - /shop/
       カート: #7312 - /cart/
       購入手続き: #7320 - /checkout/
       マイアカウント: #7317 - /my-account/
       利用規約: #4037 - /terms-and-conditions/
   
       ### Theme ###
   
       Name: Atelier Sela
       Version: 1.0.0
       Author URL: http://strandsoflife.com
       Child Theme: ✔
       Parent Theme Name: Sela
       Parent Theme Version: 1.0.17
       Parent Theme Author URL: https://wordpress.com/themes/
       WooCommerce Support: ✔
   
       ### Templates ###
   
       Overrides: atelier-sela/content-product.php
       atelier-sela/content-single-product.php
       atelier-sela/single-product.php
       ```
   
 * Thanks!
    -  This reply was modified 7 years, 6 months ago by [nami44](https://wordpress.org/support/users/nami44/).
 *  Plugin Contributor [Gerhard Potgieter](https://wordpress.org/support/users/kloon/)
 * (@kloon)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/geolocation-causing-503-error/#post-10921260)
 * Hi, it seems like your server software is sending through an error code and message
   in the IP Address header which is causing the IP check to fail. It won’t cause
   an issue as it is just a warning to let you know that something was sent in a
   header that was suppose to contain a valid IP address.
 * All I can suggest is asking your host why they are sending error codes and messages
   as part of the IP Address header, and then also ask them why you would get a 
   503 error as that is something on their side and not WooCommerce.

Viewing 3 replies - 1 through 3 (of 3 total)

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 * 2 replies
 * 3 participants
 * Last reply from: [Gerhard Potgieter](https://wordpress.org/support/users/kloon/)
 * Last activity: [7 years, 6 months ago](https://wordpress.org/support/topic/geolocation-causing-503-error/#post-10921260)
 * Status: resolved