Title: Get error when request data in xml format
Last modified: May 18, 2018

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# Get error when request data in xml format

 *  [Iconista](https://wordpress.org/support/users/iconista/)
 * (@iconista)
 * [8 years ago](https://wordpress.org/support/topic/get-error-when-request-data-in-xml-format/)
 * When I open the data download (after requesting my personal data) using the xml
   link in the request email, the link open in my browser and shows the following
   error:
 * This page contains the following errors:
 * error on line 12 at column 1: Extra content at the end of the document
    Below
   is a rendering of the page up to the first error.
 * Can you fix this?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Fernando Claussen](https://wordpress.org/support/users/fclaussen/)
 * (@fclaussen)
 * [8 years ago](https://wordpress.org/support/topic/get-error-when-request-data-in-xml-format/#post-10295841)
 * I’ll try to reproduce the error and fix it.
 *  [BenR](https://wordpress.org/support/users/brajno/)
 * (@brajno)
 * [8 years ago](https://wordpress.org/support/topic/get-error-when-request-data-in-xml-format/#post-10308081)
 * Same issue here. The problem is multiple root tags.
    Also, the data is serialized.
   Can I help with a patch?
 *  Plugin Author [Fernando Claussen](https://wordpress.org/support/users/fclaussen/)
 * (@fclaussen)
 * [8 years ago](https://wordpress.org/support/topic/get-error-when-request-data-in-xml-format/#post-10308746)
 * Sure. You can submit a pull request at [https://github.com/trewknowledge/gdpr](https://github.com/trewknowledge/gdpr)
 * Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Get error when request data in xml format’ is closed to new replies.

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 * 3 replies
 * 3 participants
 * Last reply from: [Fernando Claussen](https://wordpress.org/support/users/fclaussen/)
 * Last activity: [8 years ago](https://wordpress.org/support/topic/get-error-when-request-data-in-xml-format/#post-10308746)
 * Status: not resolved